Weekly Tech Update
GAPS Technology | November 10, 2020
Zoom Updates
Updating Your Zoom Client
Make sure that your version of Zoom is the most up-to-date, especially if you are not seeing features you should, or if Zoom is not performing the way it should. Zoom on Chromebooks will update automatically, but remind students to power off their Chromebooks at the end of the day, not just close the lid, or updates will not take place. There is a tutorial here for updating Zoom on a laptop or desktop computer.
Canvas Support - Phone, Chat, Video
- Canvas Support Hotline - 877-376-0958
- Chat with Canvas Support - Live Chat with Canvas Support
- Training Services Portal - Access Canvas training videos and courses
Teacher Technology Information
Who to ask:
Canvas questions: building Canvas site admin / teacher leader
Pinnacle questions: Jon Dilbone <jon.dilbone@albany.k12.or.us>
Clever / Seesaw: Dan Rothwell <dan.rothwell@albany.k12.or.us>
Savvas Realize / NGConnect: Brian Baker <brian.baker@albany.k12.or.us>
Computer hardware / network issues: GAPS IT <GAPS.IT@albany.k12.or.us>