Basic Consumer Rights
By Lauren and Jada
Right to Safety
Bob is buying a dishwasher for his new apartment. Soon after he purchases it, however, he finds that it leaks onto the floor because of a faulty part. The product is soon recalled.
Right to be Informed
Ex. The cereal Bob is buying advertises whole grain. However, another company later accuses the cereal company of faulty advertising. No whole grain is found in the cereal.
Right to choose
Ex. Bob is out shopping. He needs peanut butter for a cookie recipe. He has a choice between Jif peanut butter and Smuckers.
Right to be Heard
Ex. Bob received a faulty TV. He complained to the company about it.
Right to a healthy environment
Ex. A store that Bob used to work at had unclean air. Therefore, it did not meet the criteria.
Right To Redress
Right to consumer education
Ex. Bob is taught how to purchase successfully and make good choices when buying.