Team work, depending on the situation could be vital. The ability to work with others as a team means that that jobs can be done faster and easier while looking better for the company employing you.

Organisation, This is another important skill because if someone has this personal skill, then they are showing their employers that they are versatile and effective in any situation that can be thrown at them, this is because you can organise each step and make sure that everything works accordingly and so that you can use time wisely and to benefit you. It shows that you are punctual and worth the time.

Creativity, yet another good skill to have, although this skill also depends on the type of business you're in or looking to go into. For example it would be useful if you were going into a business that needed to compete with other companies to make a better or more interesting product to make a profit such as a phone company. This is because it shows that you can come up with good, new ideas that are better than others but also unique.

Verbal skills, This is a good skill to have because it means you can communicate and get the message across, but this would also help if you're attending an interview or if you were already in a business that involved some form of helpline or involvement in communication that you don't physically see the other participant, and shows that you can communicate with a rang of different people.

Time Management, this skill is one that is important to employers because this shows them that you can plan ahead and have a schedule when completing tasks, having this skill means you can plan things well and then you can start the task at hand, this means the task that is completed to a higher standard and isn't full of 'jargon' .

Written skills, employers look for this skill because it lets them know that you can do the work that has to be written and whether or not it will be done at a high quality and this means the can explain what they want to see.


Accuracy, when you find the style of communication you use and making sure that you are at the same quality that will be understood by whoever you choose to speak to, Accuracy is all about saying the things you mean and getting it across the way you want. Accuracy means you hit the nail on the head because you have effectively explained your point.

cultural differences, this usually depends on the business or the situation that you are in because not all businesses have to speak to people who aren't common with the English language or have a different first language. This means that some things wont be understood or may need more of an explanation, this also means that the things you say or the way you say something could be misinterpreted.

Questioning and answering, when you are talking to someone or giving a presentation etc. Some people will want to ask questions, or want you to be more in depth and to make sure they understand what you're talking about, sometimes they won't know what you mean as well as you do, or as well as you thought you explained it.

Engaging the audience, When communicating with more than one person, you need to keep everyone interested in what you're saying at the same time. You should use techniques that will draw the audience in and keep them engaged like the way you explain something or the levels in which you use your body, by obviously moving around and getting closer and further away from the audience.

Barriers and Mechanisms.

Background noise is annoying and disruptive, for anyone who has initiated a phone call or trying to help someone with something. The noise can put people off, make them forget or lose track of their thoughts and can also make them lose concentration.
The way to deal with background noise is to either find somewhere that is quiet or assigned for phone use or you could ask the person to move away from whatever is making the noise.

Distractions, this is commonly found during communication because there are a wide range of devices and items that could be kept in some ones pocket, there are also other things like background noise that has already been explained. But distractions could be anything from something that you have in your pocket to a phone call going off during an important time or someone who is being rude and talking or being rude and not focusing on what you're trying to say.
Reduce distractions by doing things like putting your phone on silent or making sure you maintain concentration on what you're saying or what someone else is saying.

Concentrating, concentration can be important whether it be about a task you need to do or if someone is telling you something even if it isn't important. It is common for people to become distracted or lose focus during a conversation, this could make a conversation stop or for the person listening to lose some facts or to get something wrong.
The way to maintain your concentration is to make sure you're well rested and by making sure you focus on whatever is going on and try to take everything in, because it will help you improve your work.

Body language, someone's body language can show how they feel about what you're saying or about what they're saying. It also shows the way they feel whether they're nervous, angry, tired, or just not bothered.
when listening to someone, sit or stand straight and be polite and allow people to talk without them getting distracted by your body language or putting them off.

Respect, this is a barrier that is very important because if someone doesn't respect you they may not listen to you or they may not treat you they way they should and not allow you to talk or by talking over them.
This can be overcome by being mature and understanding that everyone is equal and people deserve to be treated with respect, without bring your opinion into it.

Language, this is one of, if not the most important barrier because there are many languages in the world and not everyone can learn English. This means that some people will have a limited ability if any, and that will make communicating difficult for both parties.
Ways to resolve the language problem would be to learn the language, try and find someone who can speak said language or transfer the call to a place where that language is used.