Business Affairs Operations
August 16, 2023
TAMU COMING NEXT WEEK!
TAMU TEAM WILL BE HERE NEXT WEEK
Texas A&M University San Antonio will partner with the
TAMU financial team for Pcard and Travel Card Services
Starting September 1, 2023
The TAMU team will be on campus for a presentation August 23rd in STEM 179
Please join us for either the morning session
from 9:00 am to Noon OR,
The afternoon session from 2:00 pm to 5:00 pm
Below are some of the benefits of this shared service.
1. Pcard and Travel Card Administration
a. Help Desk
i. Ticketing system to monitor response times.
ii. Phone and chat features for immediate responses
iii. Email for responses within 24-48 hours:
a. Travel Questions email tamusatravel@tamu.edu
b. Pcard & Travel Card email tamusapcard@tamu.edu
Email sites will be operational September 1st, 2023.
b. Card Administration
i. New Cards
ii. Replacement Cards
iii. Credit Limit Changes
iv. Card Cancellations
v. Card declines and other issues
c. Monthly statement verification and entry into AggieBuy/JaguarBuy
d. Monthly Reporting
e. Monthly Online Training Class for Pcard and Travel Cards
f. Pcard Card Transaction Compliance
g. Card suspension outside of policy
h. Travel Compliance
Please forward any Pcard or Travel questions prior to September 1st to Lydia Hernandez lydia.hernandez@tamusa.edu 210-784-2024
Any questions related to the transition please forward to Corrin Le Vasseur corrin.levasseur@tamusa.edu 210-784-2110