Team Krewe of BELIEVE

Helping you succeed.... THROUGH O2

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House Rules

Welcome to Team Krewe of BELIEVE

This Facebook group page is for Origami Owl Designers- Team KREWE OF BELIEVE only (Michelle Burke’s downline)


WELCOME NEWSLETTER HERE ----> https://www.smore.com/aryh-team-krewe-of-believe-welcomes-you (We have compiled a lot of great information into this newsletter to help you, or your new team member(s) get started!)


Members of Team Krewe of BELIEVE are Inspiring, Loving, and Brilliant Owls who believe in Origami Owl’s mission to be a “Force for Good; To Love, Inspire, and Motivate Women of All Ages to Reach Their Dreams and Empower Them to Make a Difference in the Lives of Others.”


Our Team Krewe page is a resource for our team members to post ideas, success stories, photos, and encourage, motivate and inspire each other. This team page is not a requirement to have, and it is tool that takes lots of time and effort to run, that my leaders and I do for you, my team. You may not agree with me or see my point, but I have your best interests at heart and please ask that you be respectful of these House Rules.


Before you post THINK!

T- Is it True?

H- Is it Helpful?

I- Is it Inspiring?

N- Is it Necessary?

K- Is it Kind?


This group page is meant to be a forum for our Krewe to ask questions, but does not substitute you looking for the answer(s) yourself, or contacting your Mentor.

Before you post questions:

1- Check your Backoffice. The Newsfeed or Resources Tab most likely have

the answer. Or search our team’s Dropbox

https://www.dropbox.com/sh/oaz26fh4r6e94nz/AABCiZUMHMcE_Ncf-PE3L9_0a


2- Do a Facebook search within our group by clicking on the magnifying glass symbol on the right and typing in some keywords to your question.


3- Reach out to your Mentor.


If you have done all of these things and still need an answer, please feel free to post your question.


Photos

Photos posted in our group page are subject to be shared. The only exception is a photo of a personal locket being worn by the Designer in the photo. If you wish to use that photo, please ask permission from the owner of the photo. Please do not post photos with your website on it.


All posts that sound negative are subject to being removed. This includes any posts or comments that contain the words or derivative of the words: Frustrate, Discourage, Angry, and/or Vent. Grunting is also not accepted, and any posts or comments containing UGH, ARGH, or GRR will be removed. Negative posts take away from the purpose of the page, which is to help and encourage. This page is not a sounding board to vent, but your Mentor IS there for you if you do feel the need to let out your frustrations. Please be sure to contact him/her, when you need to vent, so he/she may help you with the issue you are dealing with.


DO NOT post in our "Krewe helping Krewe" event when an item is unavailable, unless it is on the “Product Availability List” from the Backoffice. The item is not considered on backorder unless it is on that list. When it is posted that an item is unavailable, it causes negative feelings and attention to be drawn to that post. Each Designer can log into their Backoffice, on their own, and check out the “Product Availability List” which is updated often, to see what is currently on backorder, or low in stock, and when Origami Owl expects it to be restocked.


No self promoting of other direct sales businesses that you represent.


No posting of direct sales parties that you are hosting on our group page. You may invite other Krewe Designers to your Facebook event, but please do so outside of our group page.


No posting to inquire about the sale/swap of merchandise on our main Team page. There is an event posted in our team page called "Krewe Helping Krewe" where you can post these type of things.


Please do not post photos, files or links to items that may be subject to disapproval by Origami Owl's Marketing Department or are against Origami Owl's Policy & Procedures for using their Trademark & Copyright. For example,Tee shirts with company logo, flyers, graphics, etc. To see complete list of what items need to be approved, please refer to Policy and Procedures. Please do not question Designers if her post is compliant or has it been approved by Marketing. We do not want the Designer to feel attacked by her own team members.


Above all, please be kind to each other. We all chose to become Independent Designers on our own, and we all have the common goal to use Origami Owl as a way to enhance and change our lives.


Thank you for being part of Team Krewe of BELIEVE! I truly hope this page is a wonderful resource and tool for you as an Independent Designer, and I wish you much luck and success in your journey.


*Rules and guidelines are subject to change, to abide by revisions made to the P&P.

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DesignerCare ~ How to Contact Them

Phone ~ 1-888-491-0331, Monday through Friday, 8:00 a.m. to 9:00 p.m. EST

Email ~ Go to www.origamiowl.com ~ at the bottom of the page click on CONTACT US and fill out the contact us form.

Address ~ 450 N 54th Street, Chandler, AZ 85226

Frequently used Links

Team Dropbox: this is an online file sharing system

https://www.dropbox.com/sh/oaz26fh4r6e94nz/AABCiZUMHMcE_Ncf-PE3L9_0a


Policy and Procedures:

https://www.dropbox.com/s/lyxcy73gxy16j0g/Updated%20P%26Ps%20May%202014.pdf


RETURNS:

returns.origamiowl.com

FAQs

Please take moment to read through the below FAQs...it may save you sometime time and frustration later! :)

1) How do I get $4 shipping for my party guests?


You MUST have 4 orders (totaling $250 or more) all shipping to the hostess' address for $4 {per order} shipping through your back office when designer is closing the Jewelry Bar. The other choices for shipping are $5.95 (under $100) or $7.95 (over $100) through your replicated site.


2) Will my party orders ship when I enter them?


Yes and no. All orders placed on your replicated site (even those attached to parties) will ship immediately when paid for. Orders that you enter in the back office will NOT ship until the order is paid for and the jewelry bar is closed through your backoffice.


3) When will the Nest do L, M, N, Or P?


None of us work at the Nest : ) Watch the webinars, read your email updates, and watch for news in the back office regarding important announcements from the Nest. If you haven't heard it there, neither have we.


4) What's the phone number to The Nest/Designer Care


1-888-491-0331, Monday through Friday, 8:00 a.m. to 9:00 p.m. EST

SAVE THIS NUMBER IN YOUR PHONE NOW!


5) Will you make me a virtual locket or graphic?


The instructions for making virtual lockets and graphics are all over the internet. There are lots of video tutorials. Picmonkey is a popular choice to use. Do not forget to check out Origami Owl's facebook page and Instagram for fabulous graphics and pictures to use. Do not forget to get graphics approved by marketing@origamiowl.com when applicable.


6) Where do I send my returns?

Please follow the instructions on the returns.origamiowl.com site


7) Do I charge the hostess tax & shipping on her hostess rewards!?


Yes tax, no shipping : ) Tax is calculated on the FULL retail amount of all the hostess items, including the free items and discounted rewards.


And Hostess Rewards are based on the total before tax and shipping, correct?


Correct : )


9) I promoted last month, but my title is wrong in the Back office. What do I do?


Sometimes the title promotion does not change until the 10th of the month.


10) How long should my orders take once they are in transit?


If you have an order that is more than 5-6 days IN TRANSIT, not from ORDER DATE but in Transit. Please Message Designer care your tracking info, designer ID and Zip Code immediately. Remember, this is IN TRANSIT, not from Date of order. They want to be able to track these and reroute orders if they need to.


11) Can I advertise/boost my Facebook Fan page through Facebook? Pinterest? Instagram?


No, it is against Policy and Procedure to advertise (boost/pay to promote) your fan page, Pinterest or Instagram. This is in an effort to keep the playing field equal for the person just starting out and the person who is of a higher rank.


12) How do I place a Designer Order?

Log into your backoffice and go to ORDERS then SHOPPING


13) How do I place a Jewelry Bar order?

Please watch the video posted in your backoffice with step by step directions of how to do this.


14) Someone ordered on my website and it didn't attach to the right party - is there a way to fix this?

You need to use the CONTACT US link at the bottom of www.origamiowl.com. Fill out the necessary info and include the Order # that needs to be transferred and the Jewelry Bar/Party ID, including the Hostess' name. If the contact us form is not working, please email me GeauxBelieve@gmail.com with:

Ex: Michelle Burke, Designer #1187 needs Order #701222012 transferred to Jewelry Bar ID- FaithMarie7707

*Remember, once a Jewelry Bar is closed, an order can NOT be transferred to it.



15) I don't think I was paid correctly this week! My commission is wrong!

Email finance@origamiowl.com with your Designer number and the order numbers that you feel you did not get paid correctly on.


16) Where do I find the most updated Product Availability list?

Sign into your backoffice, go to the newsfeed.


Also, be sure to read these: https://www.origamiowl.com/faq

SOME BACKOFFICE TIPS

1. ALWAYS CLEAR YOUR HISTORY/COOKIES/CACHES. I MADE THIS VIDEO TO HELP YOU WITH THIS: https://www.youtube.com/watch?v=jQmiN6Of4yQ


2. DO NOT CHOOSE WHOLESALE- ENTER ALL ORDERS AS RETAIL FOR CORRECT HOSTESS REWARDS


3. IF YOU HAVE WEB ORDERS ATTACHED AND YOU DON'T SEE HOSTESS REWARDS SHOWING UP, FOLLOW THIS VIDEO: https://origamiowl.wistia.com/medias/wwoxvi4ipa


4. FOR HOSTESS REWARDS MUST HAVE 4 ORDERS (DOES NOT INCLUDE HOSTESS REWARDS) AND MUST HAVE MINIMUM $250.


5. FOR $4 SHIPPING- ALL ORDERS MUST SHOW SHIPPING TO HOSTESS, BE SURE YOU SAVE AFTER YOU SELECT THIS (THEY CAN NOT BE WEBORDER, ALL HAVE TO BE SHIPPING TO HOSTESS). YOU WILL NOT SEE $4 CONSOLIDATED SHIPPING UNTIL YOU CLICK ON THE PAYMENT TAB.


6. WHEN ENTERING JEWELRY BARS FOLLOW THESE STEPS IN ORDER: ENTER GUESTS, ENTER GUEST ORDERS, ENTER PAYMENTS, ENTER HOSTESS REWARDS, ENTER HOSTESS PAYMENT, SUBMIT


7. HOSTESS REWARDS CHARGING SHIPPING- BE SURE YOU DID CONSOLIDATED SHIPPING SO ORDERS ARE GOING TO HOST, SOMETIMES IT SHOWS SHIPPING AMOUNT BUT WHEN YOU GO TO PAYMENT IT IS SHOWING CORRECT AMOUNT OF $0. SOMETIMES IT EVEN SEEMS LIKE YOU ARE PAYING SHIPPING BUT THEN YOUR CREDIT CARD ISN'T CHARGED THE AMOUNT WITH SHIPPING SO CHECK YOUR STATEMENT TOO. IF YOU ARE STILL SEEING SHIPPING CHARGED EMAIL finance@origamiowl.com TO ASK FOR A REFUND FOR OVER CHARGE OF SHIPPING.

Origami Owl's Return Policy

RETURNS AND EXCHANGES (this can also be found on your Origami Owl website under FAQ, along with a chart with more specific information AND the backside of the order form)


WHAT IS YOUR RETURN POLICY?

We strive for excellence in every area of our business. If you are not completely head over heels in love with your new Origami Owl jewelry, you can exchange any unworn items through your Origami Owl Independent Designer. Below are the specific guidelines for returns and exchanges.


WITHIN 30 DAYS:

You can choose to exchange the item or receive a refund, less the cost of shipping and handling if you request the refund within 30 days of shipment and the product is received at the Origami Owl Returns Center within an additional 7 days. Items that have been worn are not eligible for returns. Items not in their original packaging are subject to a 15% restocking fee. Items that are damaged within transit, break prior to wearing; have a manufacturing defect or are missing from the shipment which are reported by you to the Origami Owl Returns Center within 30 days of shipment are eligible for exchange or refund if received in the Returns Center within 7 days of reporting.

Examples of manufacturer defect:

Non-functional clasp

Abnormal discolorations (beyond normal variations in natural stone colors or tarnishing from wear or time)

Jump ring or chain link that is not closed properly

Different from described length

Epoxy (adhesive - glass or crystals are loose)


This warranty does not cover merchandise damaged through normal wear, accident or misuse (wearing in water, etc.). Upon receipt of your order, please check it carefully for accuracy. To exchange an item purchased directly from an Origami Owl Independent Designer, please contact them directly. If your Designer cannot be located, please contact Customer Care so we may assist you.


returns.origamiowl.com

O2 NATIONAL CONVENTION ~ Chicago 2015

WHOOOOOOOOOOOO'S GOING TO JOIN US?

Three incredible days of networking with fellow Designers, exclusive sneak peeks of our fall product line and much more await you in Chicago, Illinois for our annual convention! Join us and experience personal development, celebrate recognition and witness the unveiling of new tools and technology. And, be among the first to hear an unbelievable announcement!


Thursday, July 23, 2015 – Saturday, July 25, 2015

U.S. Registration: $225 USD | Register here ~ https://www.regonline.com/builder/site/Default.aspx?EventID=1626046

Canada Registration: $270 CAD | Register here ~ https://www.regonline.com/builder/site/Default.aspx?EventID=1693449


Fee includes Breakout Sessions, General Sessions and Saturday Evening O2 Party

COMPANY SPONSORED INCENTIVES

Want to know what Origami Owl is rewarding their Designers with? Check out www.o2incentives.com
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Contact Me!!

Bonjour'! I am your Director, Michelle Burke #1187. I enjoy helping my team members! I promise you are not bothering me when you ask me your questions. We are all here with the same goal in mind- to build a successful business. We are all in different places on our journey, and I want to celebrate each step with you.


My Office Hours:

Mon- Fri 8am-3pm CST and 9pm-11pm CST

Weekends- if you are at an event or Jewelry Bar and need immediate assistance, please contact your Mentor, or if I am your Mentor, please text me and I will get back with you as soon as I possibly can.


Laissez les bons temps rouler,

Michelle


Don't forget to hashtag the team on your social media posts! #o2kreweofbelieve