eLearning Update

November 2022


Please remember to submit eLearning questions or issues through the help desk ticket system instead of our personal emails.

We also have 24/7 live support through D2L Support (SOLVE). There is a "Need Help" button on the right side of D2L pages to enter in text related to your inquiry. It will then bring in related articles about your text. You can also select email or live chat to talk with a D2L agent.

Workshops and Trainings

Check the Faculty Connect page for Workshop and training dates.

Virtual eLearning Open sessions that will focus on Grade submission and other eLearning questions.

In person eLearning trainings

  • December 9th at 10 am in K104
  • December 14th at 2 pm in J130

Submit final grades

You can submit final grades from inside your gradebook. The trainings above will also cover how to submit final grades. Please review the directions to verify you don't get an error message and that all of your grades are ready to submit.

D2L Updates Course

Here you will find all updates to the eLearning Office, software changes and D2L monthly updates. You can find it in Discover as a self-enroll course - https://elearning.delta.edu/d2l/le/discovery/view/course/2959308
Big picture

How can we help

You may have noticed this icon (Image above) in the lower right corner of Brightspace. This icon is here to help you. Some of the things the icon can help you with are:

  • Submitting a helpdesk ticket
  • Course merge request form
  • Chat- chat with eLearning Office staff when we are online
  • Knowledgebase tool support- how to use Brightspace tools
  1. Assignments
  2. Attendance
  3. Gradebook
  4. Quizzes
  5. Copy content
  6. Discussion
  7. Rubrics

YuJa Update

Yuja currently has an error with their service that should be fixed on the next update on or around December 2. This error occurs where a copy course action is done and the Yuja links in the new section will go back to the library instead of the video. This should be fixed in the December update.