NCVA Beacon Herald

January 2022

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Our Mission

NCVA is a community of students, families and educators dedicated to expanding educational choice through innovative and technology rich instructional practices, and accountable for developing each student's full potential for academic and post-secondary success.
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K12 Support 1-866-512-2273

Check out our full catalog of technical support resources at the bottom of this newsletter! K12 Customer support is open 24/7 to provide assistance to our families.

Trouble Logging in?

  1. Clear cache and cookies weekly. Click HERE to find out how to use this common troubleshooting trick.
  2. Power off your computer nightly to allow for automatic system updates.

Important Dates

*See your Class Connect Schedule in the Online School for Virtual

Sessions and January Assessments*

  • January 3rd: WELCOME BACK 2nd Semester/3rd Quarter Begins!
  • January 3rd-4th: Professional Development (No live classes, but lessons due)
  • January 14th: Virtual Outings/Adventure Day
  • January 17th: MLK, Jr. Holiday (School Closed)
  • January 18th-21st: NC Check-ins (3rd-8th)
  • January 23rd-29th: National School Choice Week!

~Save the Dates~

February 11th NCVA Adventure Day/Outing Events

*In person events are pending the developing COVID regulations. Details will be e-mailed to families.*

NCVA School Calendar SY 21-22

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Welcome New Families!

Are You New to NCVA?

Welcome to NCVA! Week of Welcome (W.O.W.) begins on your student's 1st day of school. Log-in by 8:15 a.m. Please follow your student's Class Connect schedule. Some sessions are listed as "REQUIRED" for Learning Coaches (LC). However, LCs are encouraged to attend as many as possible.


  1. Complete "Online Learning Course" on your student's plan by Friday of your first week.
  2. Set-up your work space and organize course materials.
  3. Make contact with your Student Support Advisor.
  4. Complete NWEA Beginning of Year Assessments as scheduled

New Students: All sessions will be listed as "REQUIRED." The Student Support Team will continue hosting W.O.W. sessions for families that are enrolled throughout the year. Please attend the live sessions on your student's Class Connect schedule beginning at 8:30 a.m.

Newrow for Live Classes!

Newrow is the new Class Connect Platform that K12 Stride-Powered is using this school year. We have a few tips and a short video to help you get started:

  1. Use the Google Chrome browser.
  2. Close all additional websites, apps, and browser tabs on your computer.
  3. When you log in to Class Connect, be sure to click "Activate" to allow use of your speaker, camera, and microphone. This will allow you to hear your instructor.
  4. Conduct a Quick Tech Check to ensure your device(s) are working properly.
  5. REFRESH your browser if you have difficulty during class.

All set! Your teacher may use a virtual waiting room before time for the session to begin.

*Please bookmark this link for troubleshooting and support as needed throughout the year.

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School Resources

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NCVA Family Directory SY 21-22

Many of you have asked about additional ways to connect with other families in your area. If you choose to opt into the family directory, you can connect with other families in your area with students of the same age. You will include your name, email address, county, phone number (optional) as well as the grade level(s) of your student(s). You can then call or email to connect with other families! We are excited to offer this, and we hope you take advantage of the opportunity. Please remember, this is NOT mandatory. If you have any questions, please reach out to your advisor. Happy Connecting!

NCVA provides additional support to qualifying students

You may be eligible for assistance through the McKinney-Vento Homeless Assistance Act.

A student is considered homeless if they lack a fixed, regular, and adequate nighttime residence, and may be considered eligible for services if he or she is presently living:

  • In temporary shared housing, a shelter, or transitional living program
  • At a bus station, park, car, or abandoned building
  • Sharing the housing of other persons due to loss of housing, economic hardship, or a similar reason
  • Living in motels, hotels, or camping grounds due to the lack of alternative adequate accommodations
  • Living in emergency or transitional shelters
  • Living in a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings
  • Living in cars, parks, public spaces, abandoned buildings, substandard housing, bus or train stations, or similar settings
  • Migratory children living in the above circumstances
  • Unaccompanied youth living in the above circumstances

We are committed to meeting the needs of all children. If you feel your child may qualify, or if you have questions, please contact Paige Adams, Homeless Liaison & Student Resource Coordinator, at or at 919-346-0121 ext. 2030.

EOG/EOC State Exams!

As a public charter school, NCVA students are required to participate in State mandated testing. End of Grade (EOG) for 3rd-8th and End of Course (EOC) for specific classes in High School. These exams are in-person at assigned sites. As you are making advanced plans, be sure to block off the following dates. Specific dates, times, and locations of your student’s exams will be shared with families a month in advance from Please make arrangements to be present and on time. Due to the high number of students across the state that need to test, space at our venues, and DPI testing regulations, there is very limited availability to reschedule.

  • EOG/EOC (Spring/3rd-12th): May 19th-June 3rd (except Memorial Day)

Why is it important that my student participate? This was expressed during the Enrollment process and is included in the NCVA Handbook that families signed upon beginning school. All testing dates are indicated on the NCVA Calendar.

  • Participation in EOG/EOCs is mandated by the State. It provides valuable information to DPI as they norm grade level expectations.
  • Grade Impact: In 3rd Grade, a student may be retained if they do not complete or pass their ELA exam. EOCs for High School represent 20% of your student’s grade.
  • We could lose our charter to operate if our students do not attend.
  • A student may be administratively withdrawn from NCVA for non-participation and may not log attendance hours on days they’re absent from testing.
  • Medical emergencies, such as student hospitalization, are evaluated by the State on a case by case basis. Please notify the school in the event of an emergency.

K12 Student ID Cards

Have you ever wanted to own a physical Student Identification Card for community discounts? The K12 site for ordering these has launched. Order yours today for a minimal fee that includes shipping at .

*NOTE: Student Identification is required for some in-person testing, specifically the ACT in High School.

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January Events

Stride Serves: Community Service

MLK, Jr. Birthday "A day on, not a day off"

In 1994, Congress passed an act called the “King Holiday and Service Act.” This designated Martin Luther King Day (observed the third Monday in January) as a national day of service. It is considered a “day on, not a day off.” You can participate in a variety of service activities to honor the memory of Dr. King and to answer his question, “what are you doing for others?”

How You Can Get Involved:

  • Help clean up a neighborhood park
  • Volunteer at your local humane society
  • Organize a used clothing/toy drive
  • Find a local volunteer activity based on your interests
  • What other ideas can you think of to honor this Day of Service?

Be sure to share photos of your activities on your school's Facebook page with the hashtag #StrideServes!

TRACK your service hours here:

Spelling Bee 2022

It is time for our FOURTH ANNUAL SPELLING BEE! We will have spelling bees for 3rd-5th grades, 6th-8th grades, and 9th-10th grades. The NCVA spelling bees will take place on Friday, January 28th at 10:30 am. All three winners are eligible to participate in the regional spelling bees and will compete with students from other K12 schools.

The Regional Bee winners will advance to the National competition in Herndon, Virginia. School and Regional competitions will take place in ZOOM, and participants are REQUIRED to use their camera and microphone. Any student wishing to participate must have their learning coach fill out the link below before 5 pm on Friday, January 14th. I will send participants a full set of rules as well as the word list to study.

Happy Spelling,

Lea King

Student Support Administrator

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Watch your e-mail for upcoming activities. Thank you for choosing NCVA!

7 Mindsets

January's Mindset: 100% Accountable

This month, students will begin to apply the 100% Accountable Mindset. Students will learn the importance to take responsibility for their choices.. They will practice overcoming beliefs and setbacks that hold them back from their dreams. They will learn to focus their energy and make the most of their time, and they will understand learning new skills is a part of growing through life.

To learn more about the 7 mindsets, visit here. Each month NCVA will feature a focused mindset for SEL.

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NCVA teachers and staff will be hosting a small number of Clubs for students in grades K-12 that will be picking back up in January. Activities are based on staffing availability. Check-out our school-based activities for SY 21-22. Additional opportunities will be available throughout the year from the Stride K12 National team as well. Have fun!


*Please contact the appropriate Club Organizer with additional questions regarding a specific Club or actiity.

Stride Clubs for K12 Powered Schools

The National Team sponsors Clubs and Challenges for students attending Stride K-12 Powered schools. New activities typically run from September-May. Check out the Stride K12 Clubs Smore HERE!

Student and Family questions about Stride K12 National Clubs & other National Programming may be directed to .

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Stride K12 National News

Stride K12 National Newsletter

Please read the Stride K12 Newsletter January 2022 for updates from the National Team!

  • National Activities
  • Student Challenges

Join the LC Community!

You can access our school’s LC Community from the K12 App by logging in with your Learning Coach credentials and clicking the Community tab at the bottom.

Don’t have the K12 App? Download the K12 App on your iOS or Android device today!

Join us at!

K12 Learning Liftoff Newsletter

For fun ideas for you and your children, subscribe to our Learning Liftoff newsletter and follow us on Facebook, Instagram and Twitter. Register here:
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School News and Updates

Attendance Corner

Keys to Successful Attendance:

1. Attend all required LIVE Class Connect Sessions

2. Complete all lessons and assignments due for the day

3. Make up any over-due lessons

4. Manually log ALL attendance in the Learning Coach (LC) Account of OLS under the Attendance Tab

UPDATE Your Contact Information

Please ensure your phone number and e-mail are up to date in the OLS under your LC Account.

  • Change of Address: Proof of Residence (utility bill, lease, home owner's statement) is required to update your physical address. Please complete the following link as soon as possible.
NCVA Website

If you haven't already, please bookmark our NCVA website! There are many great resources for our families including a detailed staff directory. Check it out today!

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Elementary School Updates

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Welcome Back!

Happy New Year and welcome back! I hope each of you had a restful and meaningful time with your family and friends during the winter break. As we begin the new year together, we want all of our students to be successful. They can be successful by attending all CC sessions, perseverance, reaching out to their teachers for support and working hard! The staff at NCVA are thankful for the opportunity to work with your family. You are the reason we are here.

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Progress Reports

Progress Reports will be sent out soon. Please be on the look out for your student’s progress reports in the emails we have on file for you. If you do not receive a copy by January 7th, please reach out to your homeroom teacher.

Tips for Success

  • Check your email DAILY - This should be done multiple times a day.
  • Always check your class connect schedule in the morning when you log in.
  • Attend all "required" class connects. These are mandatory.
  • Log those PE hours every week!
  • Participate – If you don’t like to talk on the mic, please answer in the chat box or use your polling tools. Let us know you are there and trying. If you will work for us, we will work for YOU!
  • Ask questions – Please, please ask questions. We need to know how we can help. For those of you that are shy about asking questions in class, please email us!
  • Keep that Tech Support number handy – If you have technical issues, call them! They’re available 24-7. Technical problems are not an excuse for not completing work. The number is 866.512.2273 – put it somewhere you can refer to it easily!
  • Save ALL of your passwords and important information somewhere you can find it. You MUST know your NCVA email, your Student ID Number, your Go Formative username and password (for this year, returning students!). Keep them all in one place so that you're not locked out when you have important things to do!

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Students are using IXL and enjoying it. IXL is a supplemental program that can be used for both Reading and Math. Teachers will be using IXL in class to support student learning, but we also ask that you encourage students to log in at home 3 times a week for 20-30 minutes. If you have not received your IXL log-in information, please reach out to your teacher immediately, as your students will not want to miss out on all of the fun!

You can now download the IXL app for Android phones and access the Continuous Diagnostic in the iPad app!

The IXL app makes learning even more immersive and intuitive, with interactive questions, handwriting recognition, and more. Download it today and help students expand their learning!

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Dates to Remember

  • January 3rd- Return from Winter Break (Quarter 3 Begins)
  • January 3rd-4th- Teachers is Professional Development. No live classes
  • January 7th- Progress Reports
  • January 14th- Virtual Outing
  • January 17th- No School
  • January 18th-21st: NC Check-Ins (3rd-5th Students)

Meet Your Elementary School Admin Team

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Middle School Updates

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Mark Your Calendars: January's Notable Dates

    • January 3rd - Welcome back! Second semester begins today!
    • January 3rd-4th: Professional Development (Live classes = No OMS Lessons = Yes)
    • January 14th: Virtual Outings/Adventure Day (Live classes = No OMS Lessons = Yes)
    • January 17th: MLK, Jr. Holiday (School Closed - No live classes, no OMS lessons)
    • January 18th-21st: NC Check-ins (MS)

    *See your Class Connect schedule in the Online School for daily schedule*

    Tips for Success!

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    Additional Tips to Keep in Mind

    • Check your Schedule & Announcements on Mondays - View your live class connect schedule & assignments every Monday. Checking the announcements in each of your classes also helps set you up for success!
    • Know Your Info: SAVE school information in a safe place for easy access. Know your NCVA e-mail address, Your Student ID Number, and passwords for various accounts. Don’t forget to write down the names of your student’s Homeroom Teacher and Advisor in case you need to contact the school.
    • Volunteer in class - Raise your hand, write in the chat, or offer to help a classmate by volunteering your thinking. The more you participate and give your best effort, the more you will grow!
    • Email your teachers with questions or ask questions in class! - Asking questions helps you learn & complete things correctly, so be sure to ask questions to do everything right the first time!
    • Retake quizzes with low grades - Now that you've learned more in your classes, go back to previous quizzes to retake ones that have a retake available. Review the lessons, review your previous quiz attempts, and try again for a higher score! Check out this video that will help you navigate to finding low quiz grades & finding the quiz to retake.
    • K12 Customer Support: 1-866-512-2273 SAVE this number in your phone and keep it visible on your refrigerator or in your work area for quick reference. We all need technical assistance from time to time!

    January 1st is Global Family Day - Let's Celebrate By Coming Together!

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    Global Family Day, also known as World Peace Day, is celebrated every year to promote the concept of harmony and unity in the world. Furthermore, it emphasizes the idea of the world as a global village in which we are all family, regardless of citizenship, borders, or race.

    January 17th also marks a day of celebration in honor of Martin Luther King Jr., who fought tirelessly for peace, freedom, and equality. He would have been excited to see the world come together in celebration of peace, unity, and family.

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    Truly Great Work Is Being Done Throughout The Middle School! Check out the fabulous work with poetry that is being done in Ms. Cutlers Class . . .

    What do your teachers love best about teaching?!

    Middle School Admin Team

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    High School Updates

    Important Dates & Updates

    We’ve made it to a new year and a new Semester! This is a great opportunity to start strong in your new courses. before the end of the year. Every point counts! High School grades will be finalized after EOC state exams. Here are a few reminders to help you do your best!

    • The High School day is from 8:00 a.m.-4:00 p.m. Per the NCVA Handbook, students are required to attend all live Class Connects marked “REQUIRED” on your daily plan. . This includes Small Groups, Beacon Times, Counselor Sessions, and any others listed as such. Attendance and participation are part of your grade.

    • In the event of an absence, please contact your course instructor in addition to watching recordings of any missed Class Connects.

    • Read your e-mail and Class Announcements daily.

    • Reach out to your teachers if you need help in any of your classes. Submit all of your work on time to avoid losing excessive points or earning 0’s.

    • Students that are enrolled in an EOC course will take in-person exams between May 19th-June 2nd. These are REQUIRED and are worth 20% of your overall grade. Please block those dates on your calendar. Specific dates, times, and locations of your student’s exams will be shared with families later in the Spring semester. Please make advanced arrangements to be present and on time.

    You’ve got this, High School families! Your team of Teachers, Advisors, and Counselors are here to support you all the way through. Please let us know how we may be of assistance. Finish strong!

    Important Dates and Upcoming EVENTS

    • January 3rd- Return from Winter Break (Quarter 3 Begins)
    • January 3rd-4th- Teachers is Professional Development. No live classes
    • January 5th-NWEA Testing (Math)*
    • January 6th-NWEA Testing (ELA)*
    • January 7th-Teacher Awards & Winter Pep Rally at 1:00 p.m.
    • January 7th- Progress Reports
    • January 14th- Virtual Outing
    • January 17th- No School

    *NWEA testing (make sure to check email and CC schedule for times)

    • Reminders about expectations -Participation is required as is daily CC attendance

    ACT Exams: March 1st-3rd

    Attention Juniors,

    The North Carolina Department of Public Instruction requires that all public school students take the ACT in-person their junior year and this school year the state is giving us March 1-3, 2022, to administer this test to NCVA students. ACT requires students show a photo ID to be admitted to the ACT testing room, so you will need to obtain a photo ID before March to be prepared for this required test. The ID must be an original, current ID issued by a city/state/federal government agency or NCVA, and the photo must be clearly recognizable as you; the most common forms of acceptable ID are driver’s licenses and passports. If you do not have a photo ID and are unable to acquire one in time, contact our Testing Coordinator, Emily Brown (, by January 31st to talk about other identification options. We will follow up with additional information about the ACT and your specific testing date/time/location in February.

    High School Clubs with NCVPS

    Our HS Counseling Team have identified some clubs offered to all North Carolina High School students through North Carolina Virtual Public School (NCVPS). Please contact the individuals below to get more information regarding these community options.

    • Stock Market Club is an online simulation of the global capital markets that engages students in the world of economics, investing and personal finance and that has prepared nearly 20 million students for financially independent futures. The team will have virtual money to invest in the stock market game that is offered by SIFMA Foundation. For more information, contact Ellen Hart.

    Meet your Leadership Team

    High School Counseling Team

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    Congratulations on making it to Senior year! Check out the Senior Bulletin from your High School Counselors. Please read this entire newsletter for important information.

    Students will see a Senior Meeting added to their Class Connect schedules each month. Be sure to attend! This will be a time to meet with your counselor to discuss graduation and your future. Congrats Grads!

    Senior Spotlights

    It's time to start celebrating our Class of 2022! Members of our Senior class will be featured in the Senior Spotlight each week. Click on their photos to learn more about our future graduates. We hope you enjoy learning about our wonderful students and cheer them on as they finish out their last year. We are so proud of them!

    ~ High School Counselors

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    Special Programs Updates

    EC Teacher Feature

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    NCVA Student Support Team

    Happy New Year!

    Welcome back to 2nd Semester! Remember students should be logging in, attending live classes, and completing all course work daily. Please be sure to reach out to your teachers regarding any academic questions. Our Student Support Team is happy to assist with any non-academic needs related to your student's schooling and develpment. Wishing everyone a successful Spring Semester!

    We would also like to extend a warm welcome to families that have just joined NCVA. Classes will resume for all students on Monday, January 3rd. New families should expect to begin LIVE Virtual Orientation (W.O.W.) by 8:30 a.m. More details will be e-mailed from you Advisor. Welcome!

    • Don't forget to drop in to the weekly Advisor Sessions on your Class Connect schedule. They are listed as "optional," but these are great opportunities for your student to connect with their class mates and build community outside of the classroom. We hope to see you there!

    • We still have new students joining us each week. Our Student Support Team will continue hosting the Week of Welcome Sessions (W.O.W.) to help you help prepare for success in our online environment. Advisors will continue checking in with families throughout the school year, so be sure to keep your contact information up to date in the Online School. Welcome to NCVA!

    Meet your Student Support Team

    Lea King, Student Support Administrator

    Amy Dulaney, Student Attendance Specialist (K-5th)

    Laura Zuber, Student Attendance Specialist (6th-12th)

    Paige Adams, Student Resource Coordinator

    Shaina Whitener, Student Resource Coordinator

    Jillian Davenport, Community Engagement Specialist

    Whitney Cress, School Counselor (K-5th)

    Becca Lynn, School Counselor (6th-8th)

    Student Support Advisors :

    K-5: Amy Baker, Brittany Carson, Lauren Hedrick, Ashton Johnson, Allison Mosley, Jevonda Perkins, and Katie Szostak

    6-8: Brittany Bonardi, Tiffany Carson, Kristen Herd, Nkechi Orabuchi-Fluker, and Danielle Smithers.

    9-12: Marah Barrow, Debbie DeLoach, Karie Shuler, and Jennifer Triplett

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    Elementary School Counselor: Whitney Cress

    Hello all! My name is Whitney Cress, and I am the Elementary School Counselor! Please never hesitate to reach out for support! I am looking forward to an amazing year!

    Students will see me during our monthly Counselor Corner lessons, where we will focus on a Social Emotional Learning topic based around the 7 Mindsets. I also offer counseling small groups throughout the school year, so be on the lookout for my emails!

    *NEW this school year, open counseling hours. If interested, please visit here. Also, take notice of our student services website packed with a tremendous amount of helpful community, academic, social and emotional resources.


    Whitney Cress

    919-346-0121 ext. 2113

    Elementary School Counselor Lessons!

    The Elementary Counselor Corner is your student's monthly school counselor lesson. We focus on important character traits and positive personal growth. Topics for this month are below!

    January (Self-Esteem)

    • Grades K-1: Jan 6 @ 2:00, It's Okay to be Different! Love Yourself!
    • Grades 2-3: Jan 6 @ 2:30, Differences Make us Beautiful!
    • Grades 4-5: Jan 13 @ 2:00, Recognizing Personal Strengths and Areas of Growth

    Middle School Counselor: Becca Lynn

    I am so excited to join the NCVA team this year as the Middle School Counselor!

    Our Middle School students will have the opportunity to meet with me during Beacon Times, where we will dive into social emotional topics specific to Middle Schoolers.

    Throughout the year, I will offer small groups, as well as ongoing individual counseling support.

    I am excited to get to know the community and work with students to develop life long skills and behaviors essential for academic achievement and beyond.

    Feel free to reach out at any time!

    Becca Lynn

    919-346-0121 ext 2287

    LC Speaker Series

    NCVA is committed to Learning Coach Development! Join us each month to discuss a different topic. Be sure to register by the designated date to have the event scheduled under your LC Account in the Online School. We may move to Zoom if we have a large number of LCs registered to attend. The events will be recorded for anyone unable to attend live. Please contact our Community Engagement Specialist, Jillian Davenport with any questions at .

    LC Mathematical Minds Series (K-5th)

    Back by popular demand! Join our Math Team to discuss strategies to support your student in Math related topics. These events will automatically appear on the LC Account in the Online School for Elementary School families. Please contact our Community Engagement Specialist, Jillian Davenport with any questions at .We look forward to seeing you there!
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    Community Resources

    Do you need help connecting with resources in your area? Check out our Student Services Community Resource page with links to a variety of supports available in your area, including resources for food, housing, financial assistance, clothing, childcare, internet assistance, employment, and much more!

    COVID Resources

    Below are various resources available as we transition through these critical times together. The Community Resources link is a living document featuring regular updates.

    Specific by region, including assistance with food, finances, utilities, etc.

    Crisis Support:

    • Text support: Text HOME to 741741 from anywhere in the United States, anytime, about any type of crisis (including COVID19, self harm, anxiety, depression, suicidal ideation) and get connected with a trained crisis counselor.
    • National Suicide Hotline number is 800-273-TALK (8255), there is also a chat option on their website, .
    • As always, call 911 with any life-threatening emergencies, including thoughts or plans of suicide and self-harm.

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    Learning Coach Central

    LC Volunteers Needed!

    Attention Learning Coaches

    Want to get more involved? There are many exciting opportunities to participate and share your unique skills. Let us know more about your interests. Please complete the VOLUNTEER SURVEY to join our team.

    *Background Checks are required for all school volunteers.

    Let's Get Social!

    Please take advantage of opportunities to connect with the K12 and NCVA communities online and social media, via:

    K12 App NCVA Learning Coach Community: Learn about the LC Community HERE.

    • Access the school and national communities using your LC Credentials
    • Find resources and announcements
    • Search and send direct messages to other LCs with similar interests.
    • BONUS! Your involvement facilites students connections outside of school!

    Download the K12 App Today!

    NCVA Facebook:

    If you have not already, take a few moments to review our school on the NCVA Facebook page. Share your experience with others by clicking on the "Review" tab. This is a great way to make friends and connect with other NCVA families.

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    Directions to Join a Regional Parent Group

    Want to connect with other NCVA families near your area? Join an RPG today!

    1. E-mail the Regional Parent Group where you reside. Find your county on the map.
    2. Include your Name, County, Student(s)' Name(s), Grade Level(s), and Phone Number.

    Region 1

    Region 2

    Region 3

    Region 4

    Region 5

    Region 6

    Region 7/8

    PLEASE NOTE: The Regional Parent Groups are comprised of Learning Coaches. They do NOT have access to student information. Please contact your student's Homeroom or Content Area Teacher(s) for academic questions.

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    School Documents

    NCVA Handbook SY 21-22

    Welcome families! Please read the NCVA Handbook SY 21-22. Sign here that it has been received. Reach out to your Homeroom Teacher or Advisor with additional questions. Have a great year!

    Family Engagement Plan SY 21-22

    Dear Learning Coaches: Please take a few moments to read over the Family Engagement Policy. It will be maintained in the Beacon Herald for your reference.

    SY 21-22 NCVA Annual Health Notification

    Per NC State and K12 guidelines, NCVA is required to provide families important immunization and health information annually. This includes updates for SY 21-22. Please review the NCVA Annual Health Notification SY 21-22 closely and save it for future reference.

    Be sure to follow-up with your local health care provider or local health department with additional questions as it pertains to your student(s). We wish your family a happy and healthy school year!

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    K12 Customer Support & Videos 1-866-512-2273

    Do you need help installing a K12 printer or enabling Flash content in Firefox? Or do you need to know how to configure audio for a Class Connect? Check out our new easy-to-follow Technical Support videos that will walk you through these steps and more at:

    • K12 App: Download HERE

    Having trouble logging in to the OLS? Is OLS navigation slow? Try clearing your browser cache and cookies.
    As of April 2021, the recommended browser when using the K12 Online School platforms, for all grade levels, is Google Chrome.

    If you are your online classes using Chrome, we recommend installing the Flash Enabler extension which will enable and save Flash settings for your classes. Please refer to Enabling Flash in Chrome for a step-by-step guide to enabling Flash in Chrome.

    Zoom App

    Sometimes, staff will schedule sessions in Newrow, then re-direct students or Learning Coaches to a Zoom room for a more interactive experience. Never miss a Zoom session again! Be sure to download the Zoom app to your computer.
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    Contact Information

    North Carolina Virtual Academy

    4220 NC HWY 55, Suite 130

    Durham, NC 27713

    Phone: 919-346-0121

    Fax: 919-324-6597


    K12 Customer Support: 1-866-512-2273