All About Dot Dollars Redeem
3 simple steps to make the most of dot dollar redeem
You Worked Smart to Sell Them, Work Smart to Redeem Them!
Let's Get Those Dot Dollars Redeemed Team!
We worked for a month to help your customers earn those Dot Dollars in May & June. Let's work SMART and SIMPLE to redeem them!
Dot Dollar Redeem Begins TODAY June 24th through Monday July 8th!
- For every code someone has, they can take $25 off a $50 order.
- So 2 codes, $50 off a $100 order and so on
- Every single earner gets an 1 extra code (its in their account and will be emailed)
- style club members get 2 extra codes
- And now through 7/5 any order after codes over $100 (or any order at all over $100) gets the free coral necklace!
THREE STEPS TO PERSONALIZE AND MAX REDEEM
1. Prepare yourself-- have your report at your fingertips.
2. Personally email customers with their codes-- 1:1
3. Follow up via text message to those who haven't redeemed codes.
Scroll down for a break down of each step! SET A GOAL ON HOW MANY REDEEMERS YOU WILL GET!
STEP ONE- Prepare yourself.
- EXPORT YOUR DOT DOLLAR REPORT AND CODES (see below)
- CREATE A DOT DOLLAR MYSTERY HOSTESS SHOW LINK
- SEND AN EMAIL OFFERING CONCIERGE SERVICE
--> Your codes are now available in the Lounge.
Go to Your Contacts.
Click FILTER.
Click the tab REWARDS.
Click HAS AVAILABLE COUPON CODES.
Click APPLY.
You can then EXPORT your report and print it off.
We recommend printing your report so that you can have your codes with you for the week!
*Inside each person's contact profile you'll see their codes.
The customer should have access to this information as well by going to your website and logging into their account using the email they used to order.
********EXAMPLE OF EMAIL I SEND TO ALL (BCC)*******
Hey there!
Hi Sara,
I hope you are having a wonderful summer so far! Thanks again for your recent purchase. I hope you are loving your new goodies! I just wanted to pop in with a reminder ... you've earned some Dot Dollars with me this Spring and wanted to let you know that you can start redeeming TODAY Tuesday, June 25th! YAY! Get ready to snag some serious style for a steal!!
You have earned $XX in Dot Dollars which is good towards a purchase of $XXX or more! Pretty awesome! You’ve earned (X) codes with me and then Stella & Dot will be gifting you an EXTRA code as a special treat (stay tuned for an email with that extra code coming on Tuesday)! Woohoo!
Here are the code(s) you have earned:
XXXXXX
XXXXXX
(Plus, you have one more coming via email today)
**You do NOT have to use all of these codes...use each $25 off code for every $50 you spend. You may also GIFT the extra to a friend! OR, stock up on future gifts or really treat yourself
Simply apply the code(s) at checkout and that's it! Here's a shopping link to redeem starting Tuesday: https://www.stelladot.com/ts/xxxxx OR feel free to message me back or text/call 215-205-5281 if I can help place an order for you. My pleasure!
BEST NEWS EVER... You can now redeem on ANYTHING... including tops, COVET & sale items, too! So fun! Let me know if you have any questions or if need anything at all. I’ll check back in with you on Tuesday!
Also JUST IN if your cart is over $100 after using your codes you will get this super cute gold coral necklace for FREE! It just keeps getting better and better!
*Please note: Exclusions include June New Arrivals, Gift Cards, Starter Kits, Trunk Show Exclusives and back-ordered items. And the free coral necklace is while supplies last through 7/5
Thanks!
STEP TWO- Send an email 1-1 with the codes to each earner
Make a Reach Out Plan!
Decide WHEN you will make your reach-outs depending on your calendar, your family schedule/travel and your goals.
People need reminders, so plan to do something that touches your earners in two or three different ways.
******** EXAMPLE OF AN EMAIL SENT 1-1 with CODES *******
Hi Caitlin!
I hope you are having a wonderful summer and are loving your new Stella & Dot! Thank you again for your business last month. It is customers like you that make me love what I do so much. Now, some good news to start your day off right:
You have $50 in Dot Dollars to spend before July 8th!*
The redemption period ENDS 7/8 at 11:59 PST only. There are no exceptions. Each $25.00 Dot Dollar code you have earned from your order can be redeemed towards each $50.00 spent, Whatever is not used unfortunately you will lose after July 8th.
Here is your unique Dot Dollar Redemption codes
PDBXWFML
UEBXFWVD
I've opened up a Dot Dollars Mystery Hostess online shopping link, so if you follow the instructions below not only are you saving big, but you're also getting the chance to win all of the Hostess rewards - aka hundreds of dollars in FREE accessories!
Your Dot Dollars are easy to redeem online, however if you have a problem with placing your order I am more than willing to assist you.
1. Head to the Mystery Hostess online show: http://www.stelladot.com/tsxxx
2. Add what you love to your account and then click 'checkout'.
3. Click log in, enter the email address you provided with me upon placing your first order, then click on need your password. You will be sent a link to set up your account.
4. On the checkout screen, you'll be prompted to enter your DD codes.
Please don't hesitate to give me a call or text if you have any questions -
Thanks so much for your continued support in my small business - it's makes a BIG difference to me! Happy Shopping!
xo,
STEP THREE- Sending individual text message reminders to earners that have not redeemed as the end days draw close.
Some words I use and tips:
-happy to make you a cart and shoot it your way of some faves
-use an image from mimi!
-(when she is making an order) if you'd like, let's make this the first order on a show link for you-- and you can debut the new July line- and get all the hostess free rewards!
-keep good track of how many times you reach out! my printed sheet of earners has marks ALL OVER IT with who I've reach out to and how many times.
PRO TIP- Use Dot Dollar Redeem to BUILD YOUR JULY AND BOOK!
Don't just offer to help your customer redeem her rewards, offer to help her book a July debut trunk show, and she can make her redemption order the first order in that show!
If a customer places an order, and you didn't get to have the booking conversation beforehand, follow up - "Hey Sarah! Love seeing you redeem those rewards and get those great pieces. I'd love to get you more for FREE and half off with your own style session in July to debut our new collection! I'm free the 17th - and 19th - what about you?"
If a customer says she isn't able to use her rewards - offer to get her the best deal - FREE and half off shopping as a debut hostess! It's a great way to take the "I can't shop anymore this year" answer and turn it into a July trunk show and free goodies for your customer!