Connectivity Issues
Spring 2020-21
Wednesday, March 10, 2021 (9:30 a.m.)
Resolved: ARMS - Invalid Request
Tuesday, March 9, 2021 (2:00 p.m.)
Resolved: Canvas & Webex Meetings
Tuesday, March 9, 2021 (8:00 a.m.)
Teachers, a few possible solutions for helping your students join class are:
- push the meeting link out to student devices via Hapara
- send an email to families and include the meeting link and password (find this password in the Webex Portal)
- use a Google Meet and post the link or nickname on your Canvas Home Page.
Students and families, please wait for communication from your teacher on how to join your class meetings.
Resolved: Sites Can't Be Reached
Thursday, March 5, 2021 (9:00 a.m.)
We are currently investigating connectivity issues at a few sites where students are unable to load sites and receive a "Site can't be reached" error page.
Thank you for your patience and understanding.
Need Translation?
Click on the newsletter to open in a new window, then select "Translation" along the right side of the newsletter. We have reported this issue to Webex and are monitoring the situation.
Haga clic en el boletín para abrirlo en una nueva ventana, luego seleccione "Traducción" en el lado derecho del boletín.
Innovative Technology Services
Email: HelpDesk@pusd.us
Website: gopusd.com/outages
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699