Tech Tips #3.35

Week of May 16, 2016

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What is Clutter?

In Outlook 2016, Clutter can help you filter low-priority email, saving time for your most important messages. With Clutter, the email server keeps track of the email you read and the ones you don't. Once you turn it on, Clutter is automatic. As new email comes in, it takes messages you're most likely to ignore and puts them into the Clutter folder.


NOTE: You can drag email from your Clutter folder to your Inbox. Moving an email in or out of the Clutter folder from any of your devices is enough to give the signal to the system that an item is or isn't Clutter.

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How do I turn it off?

You need to change Clutter settings in Outlook on the web so that you can use these settings in both Outlook on the web and via your desktop version of Outlook.

2. In the upper-left corner of the page, click the App launcher. Then click the Mail option.

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3. On the top black bar, click the Settings icon.

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4. Click Mail under My app settings.

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5. Click Clutter under Automatic processing.

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6. Uncheck the box next to Separate items identified as clutter. Click the Save button.

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