Sunridge LeaseStar Update

December 2015

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EXCITING NEWS

Marketing Center
  • Updates to the Manager Syndication page were released to make it easier to enable/disable available channels (ILS'). This includes the ability for users to modify the lead delivery email and phone for each active channel.


Lead2Lease

  • Updates to the Lead2Lease guest cards were made to reflect only New Resident lease terms. Previously, Lead2Lease cards reflected Renewal and Transfer terms as well. Great Change!!

CLASSIFIED AND MARKETING CENTER

Classified News

  • The LeaseStar Classifieds team is excited to present you with “Smart Posting Schedules,” which will prioritize postings for your available units. With our free enhancement, your available units will be prioritized automatically ahead of leased and unavailable units – improving the overall posting experience and your overall lease conversion!

    How To Enable Smart Posting:
    In Marketing Center (mc.myleasestar.com), under the “Post to Classified” tab, simply click on “Settings and Preferences” and you will find the option to enable this time saving new enhancement.

    Under Unit Availability Posting Schedules, select ‘Yes’.

    Even More Scheduling Enhancements:
    In addition to Smart Posting Schedules, we have also improved the process of adding to and editing your schedules by providing a more intuitive workflow and better optimization for map-based posting.

    If you have any questions or feedback regarding these updates please call our friendly support team at support@realpage.com or (877)325-7243.


Marketing Center Training


  • Website and Marketing Center training available to all new Users and Team members who need a refresher. Available every week.

SUPPORT OVERVIEW

Year-to-Date Support Overview


Year-to-date, a total of 83 LeaseStar cases have been submitted with an average resolution time of 5 hours. The bulk of cases submitted were due to User Management and Tracking Numbers within Lead2lease.


Summary of Cases


  • LeaseStarLead2Lease: 58 cases or 70%
  • LeaseStar Classified: 16 cases or 19%
  • LeaseStar Websites: 6 cases or 7%
  • LeaseStar Syndication: 3 cases or 4%
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PRODUCT OVERVIEW FOR NOVEMBER 2015

Lead2Lease- Portfolio Performance- November 2015


The Following are your TOP ADVERTISING SOURCES for November 2015.


  • The Portfolio received a total of 1357 Leads (excluding Non-Lead and Duplicate Leads.)
  • Individual Property and Mobile Websites accounted for28 % of the total lead volume for the month.
  • Please note the highlighted "Unspecified Source." The 89 unspecified leads account for 7% of traffic sources. If the Site teams would not use this category, we would even see a more accurate picture of advertising sources.
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TOP CLOSERS that obtained a 50% closing ratio or better for November 2015.

WAY TO GO TEAM!

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PRODUCT HIGHLIGHT

December's highlighted product is LeaseStar Social. Explore how LSS could have a positive impact on your number of Leads and MORE LEASES. This is a great product with a high ROI. Check it out!
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

LeaseStar Gives Back To United Way

The LeaseStar Client Services Team spent November 13th giving back to local charity groups. They did everything from making meals for Meals on Wheels, to doing lawn work for Mi Escuelita!
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