How to find a newspaper or magazine article

First things first...

You need to work out first what format the article needs to be in for your customer i.e. do they really need a hard (print) copy or would a softcopy e.g. WORD, HTML or RTF copy do instead?
NOTE: softcopy is generally preferable as it can be sent to the requester faster.

Next you need to work out whether we have it in the library or not, so check the following resources

A friend in need...

If we haven´t got it in our collection, check other resources that are available to us:
1. inter library loans (either paid for services or informal contacts)
2. once off article purchase options online

Always remember: when in doubt, ask the librarian