Dream Designers
March 2013 Incentive Announcement + Mid-Month Updates
Every great dream begins with a dreamer. Always remember, you have within you the strength, the patience, and the passion to reach for the stars to change the world. ~ Harriet Tubman
Team Growth
March Team Incentive
Any designer on this team who reaches personal volume of $99+ in the month of March will earn an entry. Please email me at jodiocken@gmail.com when you surpass the first $99 to be entered into the drawing.
*You will also receive one additional entry for each $250 in personal volume you reach. I will calculate any additional entries earned for those that entered. I will accept entries until end of day April 1, 2013.
To view your Personal Volume, log into the Back Office, click on Commissions, then Volumes, and it will list your Total PV for each month. End of Month is March 31st at midnight EST. If you have any questions, please let me know.
March Month-End Cut-off
{Hoot Loot} Remember you can earn $25 in Hoot Loot for every $250 in Personal Volume achieved for the month. Therefore, if you are close to the next $250 increment, it might make sense to place an additional order of inventory items that you want for your display or a few of your bestsellers to get that $25 credit. This Hoot Loot credit will be added to your account by the 10th of the following month to use on future orders. To view your Personal Volume, log into the Back Office, click on Commissions, then Volumes, and it will list your Total PV for each month. As always feel free to reach out to your mentor or myself with any questions you may have.
{Rank Promotions} There are several of you who are close to getting a promotion for March. Your official title change in the back office and any bonus from commissions earned from your team are done on the 10th of the following month. If any of you need further clarification on what is needed, please reach out to your mentor or myself so we can help to ensure you reach your goal. Link to video explaining the Career Plan + download a copy of the Career Plan - Front / Back
National Conference - The O2 Experience - July 2013 - Phoenix, AZ
Reminder: Early Bird Registration Deadline is tomorrow March 15th. Price will increase from $175 to $250 on the 16th.
Find out more about the agenda and register here.
Hostess Coaching
Hostess Coaching is an important part of our business and allows for fewer cancellations, higher attendance, and more profits! Here are some goals to strive for...
RAPPORT
When you build rapport with a Hostess, she senses you have a sincere interest in her. Interactions are warm and friendly and working together is fun and rewarding for both of you. Following are some ways to establish Hostess Rapport:
- Send a warm, handwritten note
- Find a common interest or hobby
- Express your interest in her
- Learn about her family
- Use her name often
- Offer sincere compliments
Perhaps the fastest and easiest way to build rapport with others is to commit to conducting your business with the five core principles of success. They are Trust, Respect, Service, Integrity and Authenticity. In fact, these five principles can do more to enhance your relationship with your Hostess than all of the above suggestions combined.
MOTIVATION
Ensure your hostess knows how to earn that free and discounted jewelry. Go over the Hostess Rewards Program with them to ensure they understand it.
CONTACT
Use one of these Hostess Coaching Checklists (HERE or HERE) to keep track of your points of contact with each hostess.
APPRECIATION
As you work toward a successful party, keep in mind that your Hostess is your most important business partner. Recognize that she is taking her precious time to support you in your business and introduce you to her friends, relatives and co-workers. This gesture of confidence in you and your product line should be honored with a show of your sincere appreciation throughout the coaching process. When we honor and appreciate the people who support us along the way, we strengthen our relationships and therefore our business.
Host Mini Catalog Parties
O2 Connection
For those of you who received an email to set up your O2Connection portal last month, you should have now also received a Warm Call Report showing you which of your customers clicked on certain sections of the newsletter. Now is a great time to follow up with those customers. Give them a call or send them a note to let them know that you were thinking of them. Or maybe check to see if you can't help them with any upcoming gifts they might need or if they are ready to host that jewelry bar they've been putting off.
Also, ensure to upload any new emails you may have obtained from events and/or parties so that they will receive next month's newsletter. Link to Portal
If you still haven't received your invitation to join O2Connection from newsletter@origamiowl.com and you started before mid-February, please contact DesignerCare@origamiowl.com.
Rack Cards
What to do...
Order won't process or not showing wholesale amounts for personal order?
- Chrome/Firefox browsers work best with our system
- Clear your cache - find instructions here
- Reboot your computer
- Log in again
- Check your orders as soon as you receive them. If something is missing from your order and it's listed in your back office on your order, fill out Missing Item Form and email it to designercare@origamiowl.com. You do not need to call them. Send in the form and you will get your item mailed out to you. Email Subject Line: Designer ID#XXXXX, Order#XXXXX Missing Item
Received wrong or damaged item?
- Fill out a Replacement Form and mail back along with product in padded mailer. Address is listed on the form. Ensure postage is listed on outside of envelope as you will be reimbursed for shipping via Hoot Loot credit. At this time no need to contact the nest just send in.
Customer stated they placed an order and not showing in your back office?
- Ask customer to forward you their order confirmation and then forward that to designercare@origamiowl.com (Email Subject Line: Designer ID#XXXXX, Order#XXXXX not credited to my account) or call 888-491-0331 (open M-F 9-5 PST)
- In future need to ensure your customer goes directly to your replicated website and creates their account from your website. Should show up as a customer in your back office as soon as they create your account.
Haven't received a response back from Designer Care?
- If emailed Designer Care and it's been 72 hours, forward the email again and in front of subject add "2nd Request". Please don't email about same subject matter everyday as it just clogs up the system. If Urgent matter then you'll have to try to call 888-491-0331 (open M-F 9-5 PST). If after 2nd Request, don't hear anything then forward to me so I can see if I can help get item resolved (jodiocken@gmail.com - please only send if don't get a response after you've tried other options listed).
Have another question?
Check Resources here or reach out to your mentor.
Challenge for Change Incentive
Find out more in News Feed HERE.
Cute Owl Thank You & Note Cards
Upcoming Dates
Friday, March 15th - Early Bird Registration Deadline for National Conference
Sunday, March 17th - St. Patrick's Day
Monday, March 18th - Corporate Webinar 7pm PST - Business Basics
Thursday, March 21st - Team Call by direct to corporate Director Kristine Stevens
5:30 pm PST - NEW DESIGNERS - Back Office/O2Loop Training
6:30 pm PST - EVERYONE
Must dial into call at (805) 399-1000; Access Code: 200578#
If want to view screen, click here
Monday, March 25th - Corporate Webinar 7pm PST - Business Builders
Sunday, March 31st - Easter Sunday + Month-End (midnight EST)
Spring is in the Air
Resources
http://www.facebook.com/groups/507165252631853/doc/507278552620523/