Advantages & Disadvantages of
Greater variety - more shops are online than on the highstreet or shopping centre and more products are stored in warehouses with more space so online shops can have a greater variety of products.
Cheaper goods - more competition between retailers can bring down prices and there are also discounts of shopping online than in-store.
Accessibility - those with a disability that limits their mobility can choose to have goods delivered.
Comparability - using the Internet it's easy to research products or services very thoroughly, comparing prices and product details in order to get the best deal and you can also read reviews to see what other people think or the products.
Not being able to physically inspect the goods before purchase
Goods getting damaged in transport
Good not arriving on time or at all
Concerns over what information retailers are storing about customers e.g. buying habits