The Fastest Way to Reach Carlos
You will notice on line one there is a link for Hangouts with Carlos. You can use this to connect Carlos through your Moriah Email account.
Click on the Green Hangout icon
On the Hangout page select the people icon
Type in Carlos’s name firstname.lastname@example.org
A small chat window will open allowing you to chat directly with Carlos. You can use this from your phone (iOS and Android) or from your computer. Hit Carlos up with a quick text for emergencies - things that prevent you from teaching in this exact moment.
For non-emergencies you can reach Carlos at email@example.com
Find the People icon on the left
Then simply type the name of the person you want to "chat" with!
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Desk to keep track of your help tickets. You can get to freshdesk by clicking here.