NAA and IREM, in partnership with CEL & Associates, Inc., have conducted monthly surveys since April, asking apartment owners and operators how COVID-19 has impacted the rental housing industry. The survey results are used in advocacy and public relations efforts to inform and educate policymakers and the general public on the impacts of COVID-19 on the vital rental housing industry.

The most recent survey was conducted July 20th through July 24th. We received responses from apartment owners and operators across the nation.

CARES Act-Notice to Vacate

92% of rental owners and operators find the CARES Act 30-day “notice to vacate” requirement conflicting, confusing, and /or complicated.

Evictions

Compared to 7% in June, only 5% of owners say that 11-20% of residents would be facing eviction if eviction moratoriums weren’t in place. The vast majority (92%) still believe it would be fewer than 10%.

Unemployment Benefits

More than a quarter of respondents expect that 11-20% of residents will be unable to pay rent if the $600 federal unemployment benefit expires.

Local Assistance Programs

Most owners indicated fewer than 10% of residents have used a local assistance program to pay rent.

Short-term Leases

20% of survey participants say that 11-20% of residents up for renewal have extended their leases to short-term or month-to-month since March.

Operating Expenses

Nearly 50% of owners and operators have experienced marginal increases in operating expenses.

Operator Sentiments

Compared to 17% in April, 23% of multifamily owners and operators anticipate it will take at least 1-2 years for operating metrics to return to pre-pandemic levels.

Please visit the COVID-19 Economic Impact and Industry Impact Reports page on the NAA website for previous survey results.

This 90-minute webinar covers the latest about the CDC's Eviction Moratorium Order, including:

• What the Order does and what it requires
• The types of evictions covered under the Order, and what rental properties, owners and companies it applies to
• Which residents are covered under the Order, and what they are required to do to be covered
• Which evictions are permitted to continue under the Order
• How the Order impacts property operations including charging fees, delivering notices and more

Webinar Presentation Slides

With the ongoing circumstances related to COVID-19, NAA has made a difficult decision to cancel the in-person Apartmentalize event in Dallas and move to an entirely digital conference. While our preference would have been to convene in person in November, this carefully vetted decision prioritizes the health and safety of all attendees.

Our new event, APTvirtual, allows you to connect from the comfort of your home or office and experience:

• Education & Speakers: 63 engaging education sessions from industry trailblazers and impactful insights from our Game Changer speakers.
• NAA Exposition: Connect with supplier partners to explore the latest industry innovation and experience new products. Explore the virtual exposition at your own pace and schedule one-one-one appointments with participating exhibitors who are eager to help you find optimal solutions for your company.
• Networking: Make the most of your online event experience by taking advantage of opportunities to connect with other participants including Virtual Braindates, speed networking, happy hours, Q&A with speakers, live polling, and private meetings with participants and suppliers.

If you registered for Apartmentalize in Dallas, you should have received an email notice with details, but please contact us if you have any additional questions.

REGISTER TODAY

Experience the Savings

Putting you in touch with excellence and reliability at significant savings—that’s what Open Door is all about. That and the purchasing power of 68,000 NAA members buying as one. Open Door purchasing is included in your NAA membership.

Meadows at HomePlace is looking for a maintenance technician. This position is available now. Full time, competitive pay, and benefits. Send resumes to homeplacemgr@greystar.com.

Elevate 5050 is hiring for a part time Leasing Consultant!

No prior leasing experience necessary.

Do you know someone who is interested in getting their start in the multi-family industry? Do they possess the qualities you would expect from a rock star leasing consultant? If the answer is yes, send them our way! Competitive pay and monthly commissions!

Send resumes to manager@sturbridgecommons.com.

Dear NAA Click & Lease User,

As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms.

These legal webinars are meant to serve as general information regarding legislative updates and frequently asked questions as related to the NAA Click & Lease forms.

As always, we recommend that you and your local legal counsel review all operation procedures and lease forms as the information provided in this webinar is not to be considered legal advice and should not be treated as such.

Alabama webinar presented by Greggory Deitsch and David Chastain

*Only current users of the NAA Click & Lease program are able to access these webinars. All available webinars can be located here (note: login credentials required).

If you couldn't make last month's Legal Review Webinar on COVID-19 and the Cares Act you can find the recording here.

https://zoom.us/rec/share/z8ZME4nP9DxObM-O8H_EWfcEO7-ieaa80SEXq_cKxRuzcdiFVqBZRo2BXVy4vFMo?startTime=1586457325000

NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use and transparency. Automate, save time and trust that your properties are remaining compliant.

REQUEST A DEMO

What you can expect from using NAA Click & Comply:

• Mitigated risk and preventative maintenance for your properties
• More efficient onsite teams
• Improved performance
• Streamlined communications
• Dashboards to see property performance across your entire portfolio
• Asset preservation
• Implementation within 60 days

Who benefits from NAA Click & Comply?

Property Teams

You can’t be everywhere at once. The dashboards and reporting features will allow you to quickly identify where your attention is needed most. Your team will be provided with daily guidance so you can focus on what really matters.

Owners & Management Companies

Reduce your risk, save on costs and give yourself peace of mind. NAA Click & Comply reminds the right people at the right time what needs to be done as well as providing the resources to execute, monitor, store and report all tasks and inspections. The platform is tailored to your processes and goals. It ensures consistency in operational processes throughout your organization.

Features

• Standard Operating Procedures: Access a single source of daily guidance for onsite teams while offering real-time visibility into what’s happening, or not happening, at your properties. With Smart Task Automation, create templates that automatically generate tasks, delegate to specific team members and include recurrences like daily, monthly, annually. Assign tasks as critical for easy prioritization and capture important, time-stamped data of tasks completed.
• Inspections: Utilize ready-made form templates or customize forms to your needs for each specific property using our drag-and-drop form designer. Ceate unlimited versions so you are able to capture the most important data for your specific community. Make changes easily when there’s new information to record. From mold remediation or incident reports, to pool pH levels and unit turns, your inspection data is stored securely and is quickly accessible with our helpful reporting tools.
• Compliance: The platform sources and catalogs all applicable federal, state, city and county municipal codes, reviews them for compliance regulations and monitors any changes that may arise. Templates are then created and push these code requirements to your properties based on their location.
• Document Management: Manage and track all documents, contracts, forms and certificates as well as track missing or expired documents that create tasks to make sure your business runs smoothly.
• Risk Management: Access best practices in risk management, customized by each community, providing real-time visibility into how properties are complying. Qualify for lower insurance premiums and deductibles based on properties performance.
• Preventative Maintenance: Deliver tasks to onsite team at the right time using a comprehensive list of required maintenance schedules based on the equipment, amenities and geographical location of individual sites. Preserve the value of your assets by receiving alerts if protocols are not followed.
• On-demand Instructions: Receive notifications when policies, protocols and other important information is updated.
• Custom Reporting & Dashboards: View real-time updates on what’s happening across your property portfolio at any given time. Create and save custom reports around any data, and export to Excel and PDF.

By combining your policies and procedures with NAA Click & Comply’s database of industry best practices, we create one centralized source of communication and guidance for your teams.

REQUEST A DEMO

We want to hear from you!

Do you have some great tips on how your company and staff have made modifications to your normal business routine?

How are you handling maintenance calls?

Are you showing units via virtual tour, video, Facetime?

What feedback are you getting from your residents?

Please email Katie at rraa1972@gmail.com with your tips!

2020 RRAA Leadership

Association Director

Katie Suchocki

334-450-1455

Executive Officers:

President
Samantha Lord, Hunt Companies
334-334-262-1630

President Elect

Angela Tucker, Sturbridge Commons
334-270-0111

Past President

Jeff Davis, Hunt Properties

334-262-1630

Secretary

Courtney Lowry, Addison Park

334-277-2601

Treasurer
Brandy Hitson, Apartments.com
334-313-2261

Parliamentarian
Eddie Gillenwater, Arbour Valley
334-676-1342


Board Members:

Brenda McDonald, Saddleback Ridge

334-244-6832

Lesley Traver, LMS

334-270-0111

Joe Johnson, Hunt Properties

334-262-1630

Kevin Kiser, Ferguson Supplies

205-955-2018

Angie Ingram, Angie Ingram, Attorney at Law, LLC
205-440-1786

Brett Wallace, Protek Restoration

334-590-1418

Cori Byrd, Rentpath

334-324-4013