How will YOU stay up with changes?
Trainings for January 26-31, 2015
Work with and for the people. Be in the KNOW!
Choctaw Nation Policies - This course will cover 21 workplace policies that ALL associates should be aware of. Any CNO associate will benefit from this training.
Harrassment & Discrimination in the Workplace TRAINING- Updated January 2015.
This is more than a policy review. You will receive a two hour training covering types of harassment and discrimination we need to be aware of.
Ethics & Confidentiality TRAINING - An interesting two hour training provides examples of ethical behaviors in the workplace. What is considered confidential? Can you get terminated for talking about someone? Learn what is considered proper in the workplace.
Serve Safe Food Handlers - Industry Recognized Food Handlers Course. Required two hour course followed by the ServSafe certification test for associates handling food. Once you pass the test, you will receive your nationally recognized certification.
What Customers REALLY Want! - All departments have customers (internal & external). Learn what they REALLY Want.
• Identify extraordinary customer service standards
• Identify ways of building customer rapport
• Identify ways to improve your listening skills
Conflict Resolution - Understand what conflict is and how it can escalate.
•Recognize the five most common conflict resolution styles
•Increase positive information flow through communication skills
•Develop effective techniques for intervention strategies
•Strengthen staff trust and morale
•Become confident in your ability to manage conflict
CNO ENTITY SPECIFIC
HEALTH CARE SPECIFIC
New Hire Orientation-NHO
TRAVEL PLAZA SPECIFIC
TiPS - Alcohol Awareness
TiPS- Alcohol Awareness
MUST BE CONNECTED TO THE NETWORK..........Your USERNAME - first letter of your first name, first 4 of your last name and then the last four of your Kronos number. PASSWORD - Your official first name all lowercase.