TEAM YES NEWZ!
INTER-OFFICE MEMO- January 2019
NEW FLEX SCHEDULE
Monday: Mrs. Deneen - work schedule- 6:30 am-5:30 pm
Wednesday: Mrs. Julene- work schedule- 8 am- 7 pm
Friday: Ms. Melissa- work schedule-7:30 am -6:30 pm
Ms. CC- Regular Monitoring Schedule
Ms. Yvonne: 7 am - 4 pm
Ms. Aminah 7 am- 4 pm
IMPORTANT NOTE: It is each TEAM member's responsibility to work their schedule shift! TEAM members MUST complete ALL "ASSIGNED CLAIM(s) regardless of their work schedule
Tardiness, Personal Issues, etc
TEAM members who are unable to adhere to their posted schedule for any reason (sickness, running late, personal issues, etc.,) must inform Ms. Julene (or call into the office) as soon as possible. This contact must be made either prior to or within 15 minutes of their scheduled start time, or end time in the event of an inability to return to work on time either starting time, or following a lunch or break period.
In the event Mrs. Julene cannot be reached, a message to the Mrs. Julenes voicemail, send a text, along with a call to the office and/or Mrs. Cox, will substitute.
BREAKS/LUNCHES
YES Inc. Policy allows all TEAM members two 15 minute breaks during each work day. Each break should be taken approximately half way through a 5 hour work period. Breaks are not cumulative and employees cannot save them to use at the end of the day.
While some TEAM members may not want to take a break from their work, YES Inc. Administration wants to ensure that all team members take their breaks.
All TEAM members must take at least a 1 hour lunch break after approximately 5 hours of work.
NOTE: Although TEAM members, may prefer to stay at their desk and handle some personal business, it is best for you to leave your work areas during a work break. Individuals tend to do personal business or make personal phone calls at their desk and other employees or individuals visiting the work area do not perceive the person is on a break. Please leave the area when on break or inform TEAM that you are staying at your desk while on break.
YES! Technology Policy-Cell phones,Movies/Netflix, Computer Usage
Work related texts and telephone calls are common during work hours. However, personal telephone calls, texts, conversations, and social media should be minimized during scheduled work hours.
TEAM YES! should make personal cell phone calls during break or lunch times to the maximum extent possible.
Frequent or lengthy phone calls at your work space are discouraged, as they may adversely affect the employee's productivity and disturb others.
TEAM YES! should be encouraged to use common sense when making or receiving personal cell phone calls at work. For example, employees should speak quietly and reserve personal or intimate details for non-work hours.
Personal cell phone use, even when permitted, must never include language that is obscene, discriminatory, offensive, prejudicial or defamatory in any way (such as jokes, slurs and/or inappropriate remarks regarding a person's race, ethnicity, sex, sexual orientation, religion, color, age or disability).
Employees should turn off ringers or change ringers to "mute" or "vibrate" during training, conferences, staff meetings and with customers.