By: Michael Ray

Communication Skills

  • Effective communication = Workplace success
  • Appropriate body language
  • Formal and nonformal communication
  • Communication process
  • Be carful with all writen messages

Accountability and Workplace Relationships

  • Morale
  • You're responsibile for YOUR work
  • Break room etiquette
  • Try to avoind workplace relationships
  • Which boss type do you have?

Teamwork, Motivation, and Leadership

  • Brainstorming
  • Good Team Member Characteristics
  • Maslow's hierarchy
  • Leadership characteristics

Conflict and Negotiation

  • Several methods of conflict managment
  • Immediately report any harassing behavior
  • Resolve conflict as soon as possible
  • Stay professional! Don't hold grudges
  • Every employee has rights to a safe work environment