ITSO @ Hawai'i CC

Special Edition Newsletter | April 2020

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Support for Distance Education Classes

Now that the college has made transitioned to distance delivery, we wanted to let you know that we are still here to support you.

Laulima Support

ITSO support

  • Leanne Urasaki and Emily Zappeto are available for support for Laulima. Please contact us via email ( with questions or to set up a web-based meeting via Zoom.
  • Training materials and videos on Laulima tools are available through our Badging Program (request access).

Hawai'i CC Faculty available for one-to-one email/phone/web support

You can also email the faculty listed below if you need help with your online class.

UH System Support

Web Conferencing Support

Support continues to be available if you have questions or need support with using web conferencing tools to support your class:

Below are additional training and support resources for Zoom and Google Hangouts Meet.


Google Hangouts Meet

Uploading and Sharing Recorded Videos

Please do not upload your videos to Laulima. Instead, upload videos to Google Drive or YouTube and then share them via Laulima.

  • If you are concerned about privacy and sharing your videos materials broadly when using Google Drive, select the share with "Anyone at University of Hawaii" or list individual collaborators. A note was placed on p.4 to remind faculty to remind their viewers (students) to log in with their Google@UH/ credentials to access.

Testing Information and Support

Transitioning out of the physical classroom also means rethinking how testing will be done.

A good place to start is by going through Online Assessment Strategies and Tips, a newly-created resource from UH System. This resource includes information and tips about online testing and alternative assessment strategies.

If your choice is to follow through with testing online, here are a few additional resources that may help.

Library Resources

If you or your students need help accessing library resources from home, Amy Saxton from the UHH Mookini Library is available from 8-10:00 pm EVERY night to assist via email, Google Chat, or Google Meet.

You can reach Amy via email directly at, or through

Google Tips and Resources

Some of you may be using Google Drive to support your classes. Below are some tips and resources you find helpful.

10 Google Docs Tips Every Teacher Should Know from Shake Up Learning:

  1. File>Make a Copy
  2. How to Force a Copy of a Google Doc, Slide, Sheet, or Drawing
  3. Template Links
  4. Voice Typing
  5. How to Cite Sources
  6. How to Insert GIFs
  7. How to Edit Images
  8. Use the Google Docs Explore Tool
  9. How to Edit Microsoft Office Files in Drive (without converting)
  10. How to Access Google Files Offline

How to use Google Forms - Tutorial for Beginners [video]

In this video tutorial from Simpletivity, Scott Friesen shows you everything you need to know about creating surveys, receiving responses, and so much more. This beginner's guide will have you using Google Forms like a pro in no time.

Using Google Forms to Create a Quiz [video]

This video tutorial covers what you need to know to make your first quiz including the different types of questions and overall settings.

Instructional Technology Support Office

  • Leanne Urasaki
    346-109 | (808) 934-2647
  • Emily Zappeto
    346-131 | (808) 934-2790
ITSO publishes monthly e-newsletters during the academic year to introduce new instructional technologies and share information, tips and strategies to keep the College informed of trends and current practices in distance education.
Hawai‘i Community College is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, status as a covered veteran, national guard, victims of domestic or sexual violence, gender identity and expression, genetic information, citizenship, credit history, and income assignment. For inquiries regarding our nondiscrimination policies, please contact Dorinna Cortez, Vice Chancellor for Student Affairs, For faculty/staff disability accommodations, please contact Human Resources at 934-2525.