D103 News

September 5, 2019

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Recent Changes to School Lunch Program

Our school lunch provider, Quest Food Services, revisited the program offered at Sprague and Half Day after taking into account input from parents. The following are some changes Quest instituted after the start of the school year:

  • You can now order lunches two days in advance (instead of three days) on https://www.mymealorder.com/ to make it easier on you and your student to decide what the child would like to eat. If your child decides that he/she does not want the items you ordered, you can go in and cancel two days in advance as well. Please note that all orders for Monday should be placed by Friday.
  • If students forget their lunch or parents thought they purchased a lunch and didn’t, we will ensure all children have a meal for lunch. The child’s lunch account will then be charged for the meal in your myMealOrder account. We have never or will never turn away a student. If you do not have a myMealOrder account, we encourage you to sign up in case your child forgets a lunch.
  • At Half Day, we have expanded our A La Carte Options. Click on A La Carte under each day and you select which item you would like to order. After you checkout, the purchased item will be waiting for your child at lunch. These items must also be preordered and do not come with salad bar or beverage. We will also post a menu with prices on the website.
  • On Pizza Day (Tuesdays), if you order pizza, it comes with ice cream. If you do not order pizza but want ice cream, order ice cream only.
  • For the last year, Sprague decided not to offer a salad bar on pizza day due to lack of space in the cafeteria. Staff is looking into a way to offer both. In the meantime, we send a vegetable with the pizza in lieu of salad bar.
  • All entrees come with unlimited salad bar and a beverage.
  • You can order beverages only (milk, water or juice) if you do not purchase a meal. Click on Daily A La Carte Drink Order on the left of the menu page and select beverage of your choice then check out.
  • If you would like to add extra money to your account, you can go to “My Account” and add a payment.
  • If you select “Manual Payment”, please send a check to school the next day.
  • If you ordered a meal and your child is sick, please reach out to Mary Janiak at mjaniak@questfms.com and she will issue a credit to your account.
  • If there are any other concerns, please reach out to Rebecca Cohen, District Manager at Rebecca.cohen@questfms.com.
  • Please visit the Quest website for more Frequently Asked Questions and Answers raised by parents about the program.

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