MAA LeaseStar Update

March 2016

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Lease2Lease Property Conversion Ranking

Below are the top 3 properties within each division with the highest lead to lease conversion in February. View the full report from Lead2Lease > View Report Selector > Property Conversion Ranking report.

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Exciting News-New Cancellation Policy

Cancellations will no longer require an email notification. You will be able to cancel all relevant products directly in the Client Portal.

The new Cancellations process significantly enhances your visibility into the Cancellation workflow after you submit it. You will now be able to see cancellation details at the product level including Billing cancellation and Product deactivations. You can also update your cancellation request directly in the portal to communicate any last minute

changes to the Cancellations team.


Notifications have been improved. You will receive a detailed email with the information of your cancellation on submission and one when all items in the cancellation are complete. Your Customer Success Manager will also receive an email automatically informing them of the Cancellation request.

For more information, please feel fee to contact your Client Success Manager.

Don't Forget to register for RealPage's Annual Conference RealWorld!

RealWorld Conference provides the perfect balance of product training, industry trends and insights, as well as practical case studies you can apply to your properties today.

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Information from eRentersPlan

Did you know…

1. Sprinkler heads are frequently hit during move-ins, resulting in wet goods and fixtures that could end up worthless. Don’t get soaked. eRenterPlan covers personal contents and the property under liability.

2.Most renters insurance carriers only allow 1-2 named insureds on a policy. eRenterPlan allows up to 5 AND also provides liability coverage for those listed on the lease and unlisted guests.

3. eRenterPlan provides a Pet Damage endorsement (available in most states) that protects residents above and beyond the deposit, covering up to $500 in damages.

More to come in future newsletters.

February LeaseStar Support Overview


Say hello to our newest LeaseStar Account Manager, Dustin Durham

Please help us welcome our newest team member, Dustin Durham, to our LeaseStar family! We are looking forward to the great things Dustin has to offer.
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