How organisations use information

Organisations and information

Task 1 Different areas and what information they want

Sales

This area wants to know about the different types of products that are being sold, who they are sold to and how much the product is sold for. Sales analyses are a good use for the sales departments as they can help them out. The data can be organised in time or day etc, then can be used to compare to other weeks for improvements etc.

Purchasing

They are wanting the information that includes how the suppliers are performing. They would check through them using price, lead time, fewest issues and products that are available. The supplier that is the best will have one of the lowest prices, deliver within the least amount of time and most reliable. They will have the required products always available, not be any problems when it comes to giving the product.

Manufacturing

Wants to be able to show how good the business is in terms of efficiency of the business. Would check through how good they are using the staff they have and there machinery. How well they have created the best products, have wastage at the least and how they are able to react to changes in demand.

Marketing

Checking through customers to the company and the competitors to the company, sales as in sales by customers and customer type. What products sell the best and what type of customer is buying the product. This is done for the purpose of advertising and promoting the product. Check what there competitors are doing to get the most profit from customers.

Finance

This information that they get often gets split up in to sections. Financial Accounting is mostly interested in what money the company has, the income and what they spend. Management accounting is mostly interested in what the money is being used for.

Personnel

Also, classed as the human resources go through information about the personnel that they have employed. Staff turnover, wages, sick days and hour that have been worked for them to keep with the laws and staff agreements.

Administration

Make reports for the whole organisation, so there reports will be linked to all of the organisation. They will have access to some of the department reports also, so that they can use them.

Different type of data

Primary Data

Data that is collected directly first-hand.

  • Direct Observation

  • Surveys

  • Interviewing

  • Logs

Secondary Data

Data that has been collect from external sources.

  • Internet

  • TV

  • Written articles

Quantitative

  • Factual

  • Often number based

  • Obtained through well defined processes

Qualitative

  • Personal

  • Subjective

  • Non statistical

  • Less generalisable
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