Wanted; IT Support Technician

Sudgen's IT Specialists

Information

At Sudgen's IT Specialist we believe that customer support is number one, and that we make sure that all our customers get the support they need at the highest quality. So we are looking for people to higher to join our team to offer more support to our ever growing clients.

Sudgen's IT is looking for people who have high knowledge in many operating systems and a wide range of knowledge of applications. Also we expect you to know all about our own custom software to be able to help our clients to the highest details. If you are chosen to be a part of our team you will be involved of answering phone calls from clients and finding the faults and looking for a solution for the problem. You will be expected to explain the problem to the clients in the language which they will understand. You may also be a part of setting up new equipment on premises or at clients premises so having a knowledge of the equipment is needed.


The contact for this employment will be "Full Time" for one year to start.

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Qualifications

To qualify for this job role and/or for a chance to get into the interview stages we would like you to have all or most of the following qualifications.


(One of the following)

  • BTEC Nation Certification/Diploma for IT Retractions (ICT Systems Support) Level 3
  • City & Guilds (E-Quals) IT Practitioners Diploma/Advanced Diploma (7366) Level 3
  • OCR (iPRO) Certificate for IT Practitioners (ICT System Support) Level 3

(Most of the following)

  • Maths B/A/A*
  • English B/A/A*

Hours

We work strict hours and expect all staff to be at work on time and ready to work, as we expect all staff to behave in the most strict professional manner and to give 100% to our work. So the hours you will be working at are around 37 to 40 hours a week this could be in the office our out on jobs. It will be from Monday to Friday with the weekends off.

The hours during the day will be decided on interview either working from 8AM to 6PM or 2PM - 10PM. You will also be allocated 25 days holiday to use during the year.

Salary/Details

The salary in which you will be starting at is around £17,500 excluding taxes. You will also be asked if you would like to join our pension scheme. You will also be given back fuel charges if working on an external call outs.