Edgewood LeaseStar Update

December 2015

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EXCITING NEWS

Marketing Center
  • Updates to the Manager Syndication page were released to make it easier to enable/disable available channels (ILSs). This includes the ability for users to modify the lead delivery email and phone for each active channel.


Classifieds

  • We have developed a new performance report to show how properties are performing against LeaseStar's recommended best practices. More to come! You will love this new report!!
The LeaseStar Classifieds team is excited to present you with “Smart Posting Schedules,” which will prioritize postings for your available units. With our free enhancement, your available units will be prioritized automatically ahead of leased and unavailable units – improving the overall posting experience and your overall lease conversion!

How To Enable Smart Posting:
In Marketing Center (mc.myleasestar.com), under the “Post to Classified” tab, simply click on “Settings and Preferences” and you will find the option to enable this time saving new enhancement.

Under Unit Availability Posting Schedules, select ‘Yes’.

Even More Scheduling Enhancements:
In addition to Smart Posting Schedules, we have also improved the process of adding to and editing your schedules by providing a more intuitive workflow and better optimization for map-based posting.

If you have any questions or feedback regarding these updates please call our friendly support team at support@realpage.com or

(877)325-7243.

LEASESTAR UPDATES

Websites


  • Westwood Place migrating to new "Bricks" template.
  • Updated Edgewood/Vantage New-Blog page with leadership photos and new Corporate address.
  • LeaseStar Performance Review/Analysis is currently in process to be completed in January 2016.


Marketing Center Training


  • Website and Marketing Center training available to all new Users and Team members who need a refresher. Available every week.

SUPPORT OVERVIEW

Year-to-Date Support Overview


Year-to-date, a total of 248 ReapPage cases have been submitted with an average resolution time of 14 hours. The bulk of cases submitted were due to OneSite Affordable and Conventional. LeaseStar Cases submitted amounted to 1% of the Total cases.


Summary of Case Reasons


  • How To: 208 or 84%
  • Defect: 19 or 8%
  • Tele-Train: 16 or 6%
  • User Mgmt: 3 or 1%
  • PI changes: 1 or <1%
  • Environmental 1 or <1%
Case Origin Support
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Marketing Center Lead Analysis for 2015
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PRODUCT HIGHLIGHT

December's highlighted product is LeaseStar Social. Explore how LSS could have a positive impact on your number of Leads and MORE LEASES. This is a great product with a high ROI. Check it out!
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WELCOME TO THE NEW REALPAGE TEMPLATE GALLERY! See what's new and exciting in Website design. Click on the link below to visit our ENGAGING website designs.
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

LeaseStar Gives Back To United Way

The LeaseStar Client Services Team spent November 13th giving back to local charity groups. They did everything from making meals for Meals on Wheels, to doing lawn work for Mi Escuelita!
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