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‘Upselling on the Rocks’ Recipe.
The What: Upselling F&B Products
The Why: Enhance the guest experience and positively influence the bottom line .
The How: Know your Product, Spot the Opportunity, Upsell the Product
1. Take a shaker. Fill halfway F&B Product cubes.
2. Pour 50cl of mindset shift, 50cl of understanding your role in upselling, 25cl of building self-confidence.
3. Muddle Product Knowledge, Spotting the Opportunity and Upselling techniques until you get a uniform consistency. Add to the shaker.
4. Blend in a dash of activities. Shake well. Garnish with smile.
Enjoy your Upselling cocktail and sell it to others!