Avenue5 LeaseStar Update

February 2016

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EXCITING NEWS

SYNDICATION UPDATE:

Now you can update your syndication channels through Marketing Center!

  • This can be managed under Manage Syndication
  • Contact your LeaseStar Account Manager for details


CLASSIFIED ENHANCEMENT:

LeaseStar Classified is excited to announce the release of its latest enhancement, Property Groups and Enhanced Reporting. These new features allow users to:


  • Create groups of two or more properties that can then be selected in the Classified Performance page under any of the reporting tabs.
  • Assign groups to the appropriate Regional Manager.
  • Filter Property Performance reports by Property Group, State, or City.


You can access this feature in the LeaseStar Marketing Center, inside of the My Account tab. These enhancements will provide a more intuitive and efficient user experience, while delivering more useful, specific data.


LEAD2LEASE:


  • A release in late January resolved an issue where "text message" actions were not being synced to Lead2Lease from OneSite. Now a ‘Text Message’ action type from OneSite to will be mapped as a ‘Phone’ action type within Lead2Lease.

NEW CANCELLATION PROCESS

We have recently updated our cancellations process to improve accuracy, tracking and visibility. Therefore, we are no longer accepting cancellations via e-mail and ask, instead, that you please log into the Client Portal to cancel RealPage services.


This link will navigate you to our Client Portal where you will be able to select the property and products that you need to cancel. In addition to canceling products, you can also review your active licenses, your Invoice history and make payments.


For an overview of Client Portal functionality, please click here. For information on how to register as a user for the Client Portal, please click here. If you would like to join a Webinar on the new cancellations process please click Webinar.

LEASESTAR SUPPORT OVERVIEW / JANUARY 2016

There were a total of 12 Avenue5 LeaseStar Support cases entered during the month of January 2016. Below is an overview of these cases.
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

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