2.09 Steps of the selling process

Jessie Kepley

Approach Customer

Is when you walk up to a customer and ask them if they need any help.

Determine Needs

Find out the customers reason for buying this as quick as possible.

Present the Product

Show the product to the customer and tell them why they need it.

Overcome Objections

Is to make the customer over come there problem and buy the product.

Close the Sale

Obtaining an agreement for the customer to buy the product.

Suggestion Sellling

To try and sell something else that goes with the product that the customer bought.

Build Realtionships

Is to follow up on the customer, have good customer service, keeping a file on the client, and evaluate sale efforts.