Skills valued by employers
Technical knowledge-Employers value technical knowledge when it comes your personal skills because it means that you know how to use and operate with certain technology that would often require training to use or verbal instruction.
Health and Safety-Health and safety is a big part of working in IT and knowing all the policies and regulations that are set by government to keep you safe and putting them in practice is a skill that most employers desire greatly.
Working Attitudes-Employers look for people who have a positive outlook on there work and can focus and get tasks done within the allotted time it was allocated, a highly desirable skill that is looked for by the employer. The term "work ethics" applies here greatly.
Organisational Skills-The skill to organize multiple events, deadlines or jobs to correspond with your given time allotment is sought after.A system or routine can help you to complete everyday tasks efficiently.
Time Management-Managing time to fit all of your daily and future activities so you don't miss work or any important meetings is highly regarded by employers and seen as a useful skill in many jobs.
Team Working-The ability to work in a team with your peers and achieve your tasks and goals successfully,whilst being a team player and co-operating fully is a skill that is a definite bonus for you and your future employer.
Verbal Skills-The ability to convey your thoughts and feelings about something though verbal interaction and perhaps simplifying your manner of speaking if trying to help a customer/client is a skill that will be definitely be needed in any line of work and is of great use to you and your employer.
Written Communication Skills-Written communication is an attribute that is greatly welcomed in all lines of work no matter what the job, eventually you will have to do paperwork and the greater you are at writing and for example giving a customer perhaps a written manual of instructions would be hard if you didn't have the skill to do so but if you are effective at written communication it can be of a great help to you in your future job and it will be a bonus on your CV.
Numeracy Skills-The ability to use mathematics even at a basic level is a necessity, no matter what line of work you decide to enter you will eventually have to use mathematics no matter how simplistic or complex it may be. This is a huge must if you are looking for a job because employers like to see you have a good education on your CV and when put on the spot.
Creativity-Creativity is an important skill to have in life not just in the workplace, creativity allows you to have the capacity to challenge the normal and think outside the figurative box. A new perception/outlook on the way things are conducted in your workplace is a skill that employers are fond of and isn't a skill that many people have.
Independent-Being able to work independently without guidance or extra help from other staff and completing your tasks and being able to think independently is a skill employers like to see in there staff members.
Integrity-Telling the truth and making sure you keep to the facts is what employers like to see but sometimes its best to blur the truth in some jobs tell people what they want to hear instead of telling the truth.
Tolerance-Being tolerant of people and that people have there own way of doing things and this is often critical to teamwork compiling ideas and brainstorming to source an effective outcome. Although in some circumstances it is acceptable to show no tolerance.
Dependable-Being dependable is a skill that is highly desired and being dependable is coming in work early or on time and does what is asked of him/her.
Problem-Solving-The ability to solve problems and think on your feet is a great skill to have when working in high intensity environment that requires to think on your feet and make snap decisions. It is best to have an optimistic outlook when trying to solve a problem.
Leadership- A great skill to have when working in any kind of environment is leadership. A person who can take charge and organize a group of people to succeed. To be an effective leader you need to identify your own weaknesses and strengths and be a source of inspiration to your teammates and treat them with utmost respect definitely something employers are looking for.
Confidence-To have confidence when conducting work related activities shows others that you are confident in your abilities and are experienced. If you walk into your job a nervous wreck, people are going to think that you are inexperienced and looking like you cant pull your own weight.Be careful top not be over confident this can cause people to believe you are arrogant. Your self confidence should be based on a foundation of actual skill not just a bluff.
Motivation-Motivation and drive to do something with your life is what employers like to see. People who have a positive outlook on life and don't need anyone else to motivate them are called "self motivators" and have there own internal drive.
General Communication Skills
Adapting Your Voice And Terminology-Depending on the customers/clients you may face you may have to tone down your terminology to suit the audience of your conversations.You might have to talk in a softer tone for example if you were speaking to someone to with hearing difficulty or elongate your words so you are more clearly understood to perhaps a foreign client.
Use Of Technology To Engage An Audience-To engage your audience though the use of technology would be to utilize all the assets you have at your disposal. A starting tip when talking alter the tone of you voice throughout the presentation or report (If asked to read it out ). Secondly, playing music or including videos into your presentations can stimulate the audience and make them intrigued in what you are saying. You can also vary your vocabulary and change your sentence structure to have shorty and punchy sentences and long winded ones.
Questioning And Answers- Questioning your audience on things can be a great way to get there thoughts and feelings on certain topics and subjects. It can also be a great tool to use during and after a presentation to make sure people were listening and to get the audience to think and engage you on your views and opinions. Gathering feedback can be a good way to improve the next time you present something.
Signing- Sign language is used by people who are deaf and cannot use verbal interaction like most people and has to rely on hand signs to be able to speak with another person. Sign language is a great skill to have when it comes to trying to talk to people who are challenged physically and cannot talk normally. This skill can come into play in any line of work.
Lip Reading- Lip reading is used by deaf people who cannot converse properly and require the skill to read lips. This is a skill that would be useful to know but not necessary.
Body Language- Body language can show you how a person is feeling just by looking at how they are standing or how they poise themselves. This is a great tool to learn being able to recognize certain body stances and motions can tell you many things without actually speaking with the person.
Use Of Initiation- The use of initiation when it comes to effectively telling how a person is feeling is essential in some cases. For example, you can tell a person is enraged or angry when they slam there fist onto a desk, or folded arms shows signs of indifference and obstinacy. An effective tool to have when working with people who are deaf or have other disabilitys.
Positive And Negative Language-The use of positive and negative language is used by people to show whether they are happy or saddened. For example, a person who smiles alot and nods in agreement is usually happy/positive. However, a person who bows there head and doesn't respond to you, wont be in a very positive mood and have no intention of listening.
Active Engagement-Communication isn't just though verbal response and feedback it can be multiple things such as paying attention and nodding your head, which is active engagement and communication in its own why by you responding to the persons conversation with a yes. Or the other person may use verbal input or use body language to tell you when its your turn to speak. You may also paraphrase what has been said in the conversation.
Communication In Writing
Letters,Fax And Email- Letter, Fax and email are all devices which you can contact your fellow employees, your boss or another 3rd party company. Whoever it is, you need to make sure that your etiquette is up to standard and you always address the people who are involved in your business with the utmost respect and formality. Make sure within the letter, fax or email that the main subject of the letter is conveyed though a small message on the letter or a subject in the Email.
Spelling And Grammar-Make sure that in any letter, fax or email that you write to make sure that the spelling and grammar is up to the highest standards.Mistakes within the document tell your future employer perhaps that you are unprofessional and may consider someone else for the job.
Relevance-Make sure that when you create a letter, fax or email that all of the data within the document is relevant to the subject it has been titled. Dont try to long wind the matter just make it straight to the point and concise.
Proof Reading-Proof reading allows you to check for spelling and punctuation mistakes on your documents this makes it simpler than rather going though the entire document and checking for mistakes and allows you to make yourself look professional by having a fully correct statement or letter.
Note Taking-Note taking is important in many aspects of a job, it makes life easier instead of remembering it all in your head you simply take notes on a piece of paper, perhaps a bullet point list or highlighting a documents important information so you are not forever scanning the page for certain information.
Effective Barriers Of Communication
Distractions-Distractions can be a barrier when it comes to communication because i can cause disruption to your conversation by stopping and starting every few seconds. To avoid this you would have to continue your conversation in a location where there is no distractions like an empty room.
Physical Barriers-Physical barriers can be a huge disruption to your conversations. For example, if a person is deaf and cannot speak and you cant read sign language you cannot converse.The solution to this problem is perhaps though a translator or via writing notes.
Location-The location can often lead to problems in communication as it can be annoying for people trying to contact each other but cannot meet physically. The solution to this could be contact via email or fax.
Lack Of Concentration- A lack of concentration can be annoying because i causes you not convey your information to a person who cannot concentrate. The solution to this could be using a vlog which uses an audio file so they don't have to concentrate just listen.