MCR Property Management Inc.
Q3 | Solutions Review, Property Management
Payments Recommendations
Payments per Unit
Your electronic payments are lower than average. This usually indicates that checks and money orders are being processed outside of the payments system.
If Payments per unit are below 60%, begin saving more time and avoiding risk by processing resident payments through the RealPage payments platform.
You may want to sign your properties up for OneSite Payments training to increase electronic payment processing: https://realpagepaymentstraining.as.me/schedule.php
In Office vs Resident Self-Service
Did you know your residents can pay their rent online via credit/debit card or bank account through the resident portal?
Give your residents the convenience of self-service payments!
Our experts at PaymentsAM@RealPage.com can help you promote self-service payment options.
Paper Money Order vs eMoney Order
With RealPage Resident eMoney Order, residents can pay with cash at thousands of retail locations and their payment will post electronically to their ledger!
Avoid the worries of fraud or theft associated with paper Money Orders.
Our experts at PaymentsAM@RealPage.com can help you promote eMoney Order.
Screening Recommendation
Overrides
Caution, overrides are over 10%!
If overrides are above 10% this can be an indicator your rental criteria need adjustment or internal policies are not being followed. Keep a close eye on unnecessary overrides.
If you need assistance pulling Screening reports in OneSite or adjusting Screening settings, please leverage our Help guide located on the top right-hand side of your screen or contact Product Support for assistance.
Don’t forget we also offer free On-Demand Training videos for screening users.
Our experts at ScreeningAccountManagement@RealPage.com can help you if you need assistance with a Scoring Model Overview.
Onesite Leasing & Rents Recommendation
If you would like to activate texting functionality for any properties that do not have it active today, please contact RealPage Support to enable the functionality.
Support
Email: Support@realpage.com
Phone: 800-704-0154