RE/MAX real estate
Office Newsletter - Week of January 13th Edition
Highlights From 2020 Kickoff Party
Hey Team -
What an awesome night. It was great to celebrate the arrival of the new decade with everyone. Congratulations on an amazing 2019 and all my best for a Happy, Healthy and Prosperous New Year!
Again, a very special thanks to Steve and Mike - The Mortgage Co is truly an incredible partner.
Yours truly,
Dave
Organization Meets Automation: Task, Calendars, & Campaigns
Remembering mundane or even important and exciting tasks can be difficult in a fast-paced industry. Take this class to learn how to use booj as your personal assistant!
- Task Overview
- Task Plan Overview and Setup
- Calendar Overview
- Campaign Overview and Setup
4 Weekend Habits to Improve Client Relationships
You may think of keeping up with former clients as part of your workday to-dos, but many agents admit that sending out those thoughtful touches can fall by the wayside when things get busy. One way to combat this is to make time for it on the weekend—and if you do it right, it can even be relaxing, or fun. Below are a few ideas.
Make a morning routine. Choose one morning of the weekend and spend an hour writing cards to former clients. Keep an ongoing roster of when you last sent touches, and make sure you’re sending out a sweet note every six months, at least. This doesn’t have to seem like a chore. Brew yourself a nice cup of coffee or tea, put on some relaxing music, and if the weather is nice, consider spending that hour outside.
Get the family involved. If you’re sending out handwritten cards, write your notes on a Saturday morning with that cup of coffee, and then in the evening, sit your family down in front of your favorite movie and have them help you address and stamp your envelopes or postcards.
Make a coffee date. If you have room in your schedule, consider using those weekend hours to take a client out for a cup of coffee and catch up. This is how relationships–and referrals–are built over time.
Catch up on social media. If you don’t have much time for social media during the week, take an hour during the weekend to catch up on former client’s social media feeds. Pop into their pages and leave a comment on one of their posts, or send them a kind message.
Just a few of these habits can help you create long-lasting client relationships you can rely on for years to come.
The start of a fantastic 2020!
WOW! It is the first working day of 2020 and the first working day of a new decade.
Here are three thoughts to set the world working straight in the New Year.
Thought of the week:
Don't let yesterday take up too much of today!
Ordinary Winners
"The task of the excellent teacher is to stimulate "apparently ordinary" people to unusual effort. The tough problem is not in identifying winners: it is in making winners out of ordinary people."
K. Patricia Cross,
(b.1926), scholar of educational research.
Who you associate with in your career can have a dramatic impact on your ability to rise as the years' pass. While many of us look to the most successful in our field for inspiration, mentorship from these stars can fall short. There's a surprising gap between those who are successful and those who are successful and can communicate what makes them successful.
In other words, some people are great at what they do, but not so great at showing you how. Great athletes can be poor coaches. In fact, some of the greats in any given field will actually turn out to be the most discouraging mentors. Whether their inability to personally inspire is drawn on fear of competition, the envy of those more successful, or a belief in a "zero sum game" when it comes to the market, some heroes can turn out to be zeroes when the objective is learning to be the best.
There are those among us who may not represent the pinnacle of success, but possess a completely unique gift: The ability to make you feel as though you can become one of the great ones. These people are vital to your growth.
All great teachers provide encouragement first. Even if the lessons are hard and the truths harder to hear, good mentors, are the ones who embrace your pursuits with you, who make you feel as though you can achieve your goals even while you're failing your way through the latest attempt.
Tune your ear to speakers who mix tact with their honesty, who do not disparage your ideas, even as they gently suggest alternatives. Do not readily accept the negativity and "tough love" of those who you may idolize only for their apparent success. Greater rewards reside with the truly great ones-- those who make us feel it is only a matter of time before we are in their company as peers.
Agent Dashboard and Widgets
Discover your agent dashboard, including widgets, and what options are available.Learn how to add, delete and rearrange the widgets that you find most important.
How to write the perfect thank-you note
It’s the time for gratitude. Here’s how to write a beautiful, heartfelt thank-you note along with some real-world examples
Although many of us tout the beauty and warmth of a handwritten note, it’s hard to find the time to actually sit down and send them out. However, what better time of year to express your gratitude than during the holiday season?
If you’re not a natural writer, you might be intimidated by the process of expressing yourself on paper. In addition, if you are used to doing all of your communication by text, email or phone, you might not be sure where to begin with IRL (in real life) writing.
Here are some of the things to consider as you send out your thank-you’s.
The elements of a thoughtful thank-you note
Stationery
Miss Manners used to recommend very specific stationery for thank-you notes and casual correspondence. However, for most of us those old rules no longer apply, so you should feel free to choose notecards or note paper that you like and enjoy using.
Because your note cards are presumably for professional contacts, past clients and other business communications, you will probably want to avoid overly cartoonish or jokey cards, especially as these will distract from and undermine the sincerity of your message.
Business letterhead or notecards with your logo definitely keep your communication within the realm of the professional. That might be fine for a note that is related to work, but it might seem a bit cold or even advertorial if used for a personal note to a friend or as a thank you for a personal favor.
A pre-printed thank-you card can be cute if you include a personal note. However, you should not simply sign and send this type of card as that can seem a bit rote and impersonal.
Don’t forget to use a blue or black ink pen for correspondence, never pencil. A note of this type might be meaningful to the recipient and should be written with posterity in mind.
Greeting
There are a variety of ways to open your note, including any of the following listed in order of formality:
- Dear Mr. Smith:
- Dear Bob,
- Bob,
- Bob —
For someone you know only slightly, the first two greetings will be preferable, while the last two work better for someone with whom you have a more personal relationship.
Some people attempt to avoid the formatting dilemma altogether by opening with “Hi!” or some other more verbal greeting. This should be avoided.
People like to have their name used, and a generic greeting makes the note impersonal. It might even make the recipient wonder if you have outsourced the task of note writing.
Content
A thank-you note does not have to be long. The emphasis here is on the sincerity of your thoughts, not on the eloquence of your writing.
Consider the following format:
- Greeting
- A thank you for (specific action or item)
- What it meant to you or how it helped you
- A word about the future, such as "I can't wait to..." or "I look forward to..."
- A closing and signature
A note on ‘just’
Many writers begin notes, emails and other correspondence with the word “just,” as in “Just writing to say thank you … ” or “Just wanted to drop you a line … ”
There is a tentativeness to this that suggests that you are apologizing for taking up the recipient’s time.
It is better to start strong with the purpose of the note itself:
- “Thank you for allowing me to help you with the purchase of your home.”
- “Thank you for working with me to close the sale of 555 Main Street.”
- “Thank you for your kindness in teaching me how to write thank-you notes.”
Closing
Like the greeting, closing can be formal (“Sincerely” or “Very truly yours”) or casual ( — Name). You can also include a short phrase like one of the following:
- See you soon!
- Thanks again!
- Talk soon!
Some people favor alternative closings like “Best!” or “Cheers!” Although these might be useful for casual correspondence, they can feel awkward in a more formal, business context.
Examples
Remember this format from above?
- Greeting
- A thank you for (specific action or item)
- What it meant to you or how it helped you
- A word about the future, such as “I can’t wait to … ” or “I look forward to … ”
- A closing and signature
Here are some examples using the format above:
Dear Mr. Smith:
Thank you for the opportunity to represent you on the sale of 555 Main Street. It was a pleasure getting to know you and learn more about your real estate investment portfolio. I look forward to the opportunity to serve you in the future as you continue to consolidate your portfolio and move into multifamily holdings.
Sincerely,
Joan Jones
Dear Bob,
Thank you for working with me to co-list the property at 555 Main Street. It was a pleasure working with you, and I learned a great deal from you about negotiation strategies that I am sure I will use in the future. I look forward to the opportunity to work with you again.
Very truly yours,
Joan Jones
Bob,
Thank you for your recent recommendation of my services to the Allen family for the sale of their home. It was such a pleasure getting to know them and finding out how I can help them with their move to Saskatchewan. I look forward to helping them get the best possible price for their home and to making their goals a reality.
Talk soon!
Joan
Bob —
Thank you for taking my dog to the dog park during my late closing on Tuesday. Mr. Piddles is so fond of you and of your dog, Bernie, and he slept great after all of that exercise and fresh air! I look forward to the opportunity to return the favor for you and Bernie sometime soon.
Cheers!
Joan
Nicki Ivey
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Years with RE/MAX RE: 5
Years in Real Estate: 19
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Years with RE/MAX RE: 2
Years in Real Estate: 2
Robin Coleman
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Years with RE/MAX RE: 1
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Years with RE/MAX RE: 17
Years in Real Estate: 35
Debbie Lentz
Years with RE/MAX RE: 6
Years in Real Estate: 17
Norman Gundrum
Years with RE/MAX RE: 6
Years in Real Estate: 34
Cindy Schiffer
Years with RE/MAX RE: 8
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Sherrie Brunetti
Years with RE/MAX RE: 15
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Toni Dimola
Years with RE/MAX RE: 3
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Lauren Nyemscek,
Years with RE/MAX RE: 2
Years in Real Estate: 4
Jeremy Nyemscek
Years with RE/MAX RE: 2
Years in Real Estate: 4
Gina Kelechava
Years with RE/MAX RE: 7
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RE/MAX real estate
Let us know about your open house TODAY!
Email: joel@LehighValleyHomes.com
Website: www.LehighValleyHome.com
Location: 3120 Hamilton Boulevard, Allentown, PA, United States
Phone: 610-770-9000
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Twitter: @jdiaz01