How to Score the Winning Goal!
CLASSES BY CHOCTAW LEARNING & DEVELOPMENT CERTIFIED TRAINERS AND INSTRUCTORS
Casino ~TiPs On Premises; Travel Plaza -TiPS Off-Premises; NHO ~ New Hire Orientation Entity Specific
Employment Background Screening -(mandatory training associates in a hiring position) Review the new policy for hiring managers. Identify the change in the hiring process. Review sample background checks. Discuss having difficult conversations.
Outlook - Increase your knowledge of Microsoft Outlook. Demonstrate organizing your e-mail, contacts, calendar, and tasks.
Personal Finance - Discuss Personal financial planning, budgeting and investing.
Problem Solving & Decision Making - This training is designed to improve problem-solving and decision-making skills. We will increase your awareness of problem-solving steps and tools. We will also identify the top ten rules to good decision-making.
Serve Safe Food Handlers - Industry Recognized Food Handlers Course. Required two-hour course followed by the ServSafe certification test for associates handling food. Once you pass the test, you will receive your nationally recognized certification.
Stress Management - Learn the definition of stress, and how to identify the things that stress us out. Grasp the difference between 'Good Stress' and 'Bad Stress'. Come learn stress relieving techniques.
What Customers REALLY Want! - All departments have customers (internal & external)
• Identify extraordinary customer service standards
• Identify ways of building customer rapport
• Identify ways to improve your listening skills
Building Better Job Skills, Creating the Respect of Effect, Documenting Discipline, E-mail & Business Writing, Microsoft Excel (Webinar), Microsoft Basic Word, Microsoft Basic Excel, Basic Computer/Typing/Moussing
Generational Diversity, Harassment & Discrimination, Leading with Heart, Legal Do's and Don'ts of Interviewing and Hiring, Listening Under Pressure, Team Building, Time Management, Working with you is Killing Me.....
SEE all the different trainings we have to offer...
CHECK OUT OUR TRAINING CALENDAR FOR DATES & TIMES (button below)
MUST BE CONNECTED TO THE NETWORK..........Your USERNAME - the first letter of your first name, first 4 of your last name, and then the last four of your Kronos number. PASSWORD - Your official first name all lowercase.