CBABU Field Bulletin

Investments, Initiatives and Achievements

CBABU provides this bulletin to inform and enable the field using quantitative data, and regular information on investments, initiatives, and successes related to the holistic quality of our Customer Collaboration Solutions. Click on underlined titles to get more information.

Cisco Live 2015 San Diego, Customer Collaboration sessions with over 1400 registered so far!

Cisco Customer Collaboration features more than 23 contact center related sessions this year at Cisco Live ranging from product updates, to planning and design sessions, to deployment best practices. The new recommended learning path, makes finding all the Contact Center related sessions easier. We have six new sessions, lots of new content and two Customer Success stories led by American Century Investments and Booking.com. A Customer Collaboration week-at-a-glance slide and the what’s new for Customer Collaboration slides are now available. Watch CiscoCC and Ciscolive on twitter and re-tweet our sessions.