June 2020

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We welcome our newest members, PROTEK RESTORATION

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NAA Open Door

Experience the Savings

Putting you in touch with excellence and reliability at significant savings—that’s what Open Door is all about. That and the purchasing power of 68,000 NAA members buying as one. Open Door purchasing is included in your NAA membership.

Order your COVID Supplies from RRAA Members

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Why Should I Support NAAPAC Now?

During the COVID-19 pandemic, it has become clearer than ever that legislation, especially laws adopted at the federal level, can have a direct impact on the multi-family industry. As of early June 2020, nearly 40 million Americans are unemployed. The longer the emergency continues, the more residents of our communities will have difficulty paying their rent.

Congress missed a chance with the CARES Act to construct an emergency rental assistance package to help renters. What Congress did do was to enact a moratorium on evictions, providing little recourse for owners and managers to respond to health and safety threats to their communities.

What is more, parts of the HEROES Act passed in the House of Representatives (but not adopted in the Senate) package would do the following:

• Extend the eviction moratorium a full 12 months until after the end of the declared emergency and expand it to every rental property in the country; and

• Construct a rental assistance program that, while sizable at $100 billion, will be channeled through one mechanism (ESG funds) and will primarily target only lowincome renters; and

And of course, there is separate federal legislation (HR 6515) that would cancel all rents and condition rental assistance on rent freezes, among other things.

While we do not know when COVID -19 will end, we do know that Election Day is less than 6 months away. The apartment industry must make sure that the people who are elected to Congress are people who know that hurting us doesn’t help residents. NAAPAC has remained active since the COVID-19 outbreak, supporting friends of the industry in early primaries. And we are watching rescheduled primaries for opportunities to make our voice heard today. Of course, fundraising has leveled off since the start of the year, so we will need additional help to keep going through the summer into the fall. We hope you will support us.

To support the latest from NAAPAC, Click HERE!

Free Webinars Available for NAA Click & Lease Users

Dear NAA Click & Lease User,

As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms.

These legal webinars are meant to serve as general information regarding legislative updates and frequently asked questions as related to the NAA Click & Lease forms.

As always, we recommend that you and your local legal counsel review all operation procedures and lease forms as the information provided in this webinar is not to be considered legal advice and should not be treated as such.

Alabama webinar presented by Greggory Deitsch and David Chastain

*Only current users of the NAA Click & Lease program are able to access these webinars. All available webinars can be located here (note: login credentials required).

Recorded Legal Review Webinar on COVID-19

If you couldn't make last month's Legal Review Webinar on COVID-19 and the Cares Act you can find the recording here.


Hacthing Hope

Local Hero SPIT ON while trying to protect and serve, horrifying. All of us at Hatching Hope are working tirelessly to care for the first responders in our areas. It's an honor to help provide some protection during this crisis to the incredible heroes at the Prattville Police Department.Every day, first responders in every community put their safety on the line for our benefit. They run into dangerous situations, so we don’t have to, sometimes risking their lives in the process. COVID-19 pushes their role to a whole different level of protection. Please give them a comment for their incredible bravery, and the sacrifices that they are making each and every day to keep us safe! Big thanks to Angie Hubbard Ingram for arranging this special delivery! And special thanks to our friends at Matthew 25 Ministries, and RiverRegion ApartmentAssociation for their support! Together We Can! HatchingHopeCares.org
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NAA Click & Comply

NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use and transparency. Automate, save time and trust that your properties are remaining compliant.


What you can expect from using NAA Click & Comply:

  • Mitigated risk and preventative maintenance for your properties
  • More efficient onsite teams
  • Improved performance
  • Streamlined communications
  • Dashboards to see property performance across your entire portfolio
  • Asset preservation
  • Implementation within 60 days

Who benefits from NAA Click & Comply?

Property Teams

You can’t be everywhere at once. The dashboards and reporting features will allow you to quickly identify where your attention is needed most. Your team will be provided with daily guidance so you can focus on what really matters.

Owners & Management Companies

Reduce your risk, save on costs and give yourself peace of mind. NAA Click & Comply reminds the right people at the right time what needs to be done as well as providing the resources to execute, monitor, store and report all tasks and inspections. The platform is tailored to your processes and goals. It ensures consistency in operational processes throughout your organization.


  • Standard Operating Procedures: Access a single source of daily guidance for onsite teams while offering real-time visibility into what’s happening, or not happening, at your properties. With Smart Task Automation, create templates that automatically generate tasks, delegate to specific team members and include recurrences like daily, monthly, annually. Assign tasks as critical for easy prioritization and capture important, time-stamped data of tasks completed.
  • Inspections: Utilize ready-made form templates or customize forms to your needs for each specific property using our drag-and-drop form designer. Ceate unlimited versions so you are able to capture the most important data for your specific community. Make changes easily when there’s new information to record. From mold remediation or incident reports, to pool pH levels and unit turns, your inspection data is stored securely and is quickly accessible with our helpful reporting tools.
  • Compliance: The platform sources and catalogs all applicable federal, state, city and county municipal codes, reviews them for compliance regulations and monitors any changes that may arise. Templates are then created and push these code requirements to your properties based on their location.
  • Document Management: Manage and track all documents, contracts, forms and certificates as well as track missing or expired documents that create tasks to make sure your business runs smoothly.
  • Risk Management: Access best practices in risk management, customized by each community, providing real-time visibility into how properties are complying. Qualify for lower insurance premiums and deductibles based on properties performance.
  • Preventative Maintenance: Deliver tasks to onsite team at the right time using a comprehensive list of required maintenance schedules based on the equipment, amenities and geographical location of individual sites. Preserve the value of your assets by receiving alerts if protocols are not followed.
  • On-demand Instructions: Receive notifications when policies, protocols and other important information is updated.
  • Custom Reporting & Dashboards: View real-time updates on what’s happening across your property portfolio at any given time. Create and save custom reports around any data, and export to Excel and PDF.

By combining your policies and procedures with NAA Click & Comply’s database of industry best practices, we create one centralized source of communication and guidance for your teams.




When Alabama schools closed for the COVID-19 scare, Sarah Wainwright came to work with Darby Law Firm as our receptionist. Sarah earned her diploma at Autauga Academy and was named salutatorian. Sarah will attend Troy University this Fall. We are very proud of her achievements and wish her well!

Kyser Furniture Leasing is HIRING!

Furniture Installation Specialist needed for furniture leasing company. Employee will be responsible for loading the delivery truck and installing furniture. Employee will also be responsible for warehouse work and organization. Employees in this position will be utilized as a backup delivery driver in the event that the driver is absent from work or if we are so busy that we need to run two delivery trucks.

Requirements for the job:

1. at least 21 years of age

2. valid driver's license

3. good driving record

4. Ability to drive a manual transmission

5. ability to drive a box truck

6. reliable/dependable transportation

7. good work history and attendance

8. verifiable employment references

9. successfully pass a criminal background check

10. a positive attitude

11. furniture moving experience preferred.

Qualified only may apply in person at Kyser Furniture Leasing 2219 East South Blvd Montgomery, AL 36116.


Job Type: Full-time

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Leasing Position Open

We are looking for a leasing consultant to join our team at The Verandas at Taylor Oaks!

Please send your resume to Ashley.Stoddart@inlandgroup.com.

Experience required.

Assistant Manager Position Open

Stonemark is hiring for an assistant manager in Montgomery. Resumes can be sent to tymanager@stmkmgmt.com.

NAA Urges Rent Payments, Additional Relief Measures Amid COVID-19

The National Apartment Association (NAA) released the following statement on rent payments amid COVID-19:

Today brings uncertainty for the entire rental housing industry as rent and mortgage payments loom large. Many residents will not be able to make their rental payments – through no fault of their own – which, in turn, will have devastating implications for apartment owners and operators. To minimize the damage, NAA is urging those of our nation’s 40 million renters who’ve been financially unaffected by COVID-19 to make their rent payments in full and on time. Paying rent ultimately keeps people in their homes by ensuring housing providers can meet their own financial obligations and keep the entire apartment community afloat in these troubling times. Rent payments also allow us to keep properties staffed and actively managed to protect our residents from exposure to COVID-19 as a growing number of Americans fall under stay-at-home orders. We stand with our residents, developers, owners and operators as we navigate these challenging times, and encourage flexibility as we continue to work with policymakers and industry leaders to ensure apartment community needs are met.

RRAA Tips and Tricks!


We want to hear from you!

Do you have some great tips on how your company and staff have made modifications to your normal business routine?

How are you handling maintenance calls?

Are you showing units via virtual tour, video, Facetime?

What feedback are you getting from your residents?

Please email Katie at rraa1972@gmail.com with your tips!


Please check out our Facebook Page for any updates on NAA Webinars and our Supplier Webinars! We want to make sure to keep you connected with these amazing educational opportunities!


2020 RRAA Gold Sponsors

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2020 RRAA Leadership

Association Director

Katie Suchocki


Executive Officers:

Samantha Lord, Barrington Place at Somerset

President Elect

Angela Tucker, Sturbridge Commons

Past President

Jeff Davis, Hunt Properties



Courtney Lowry, Addison Park


Brandy Hitson, Apartments.com

Eddie Gillenwater, Arbour Valley

Board Members:

Brenda McDonald, Saddleback Ridge


Lesley Traver, LMS


Joe Johnson, Hunt Properties


Kevin Kiser, Ferguson Supplies


Angie Ingram, Angie Ingram, Attorney at Law, LLC

Brett Wallace, Protek Restoration


Cori Byrd, Rentpath