for online interactions.
What is Netiquette?
- Formulate respectful responses even if you disagree with the post or message.
- Strive to keep messages short and to the point.
- Double check grammar and spelling prior to posting.
- Avoid slang terms and abbreviations
- Use standard fonts such as "Arial" or "Times New Roman". It is a good rule of thumb to use a 12pt font size unless another directive is given.
- Use black font. If you need to emphasize something use bold or italicized words.
- Avoid using all caps. Using caps lock can be INTERPRETED AS YELLING.
- Use emoticons and emoji sparingly.
- Refrain from using sarcasm. Often tone can be lost in an email, chat, or discussion post and others may take the post seriously or offensively.
- Remember to keep your personal information (and others) private.
- Identify yourself and your role.
- Include your contact information
- Use a subject line that is descriptive.
- Be to the point and choose your words wisely. Remember that written text is easier to misinterpret than verbal conversation as it doesn't include tone of voice or body language.
- Ensure that your recipient can easily open any links or attachments that you send.
- Before you send a group email consider "Does everyone need to see this message?" and in response to a group email "is it necessary to hit "reply all"?
- Refrain from using email to discuss confidential or sensitive issues. It is better to call the person directly.
- If you are upset, do not send or reply to email. Wait until you are calm.
- Employ appropriate opening and closing salutations in the construction of your email
Whenever you participate in a Webinar , you should:
- Find a quiet place from which to participate in the meeting so you will be able to be an active listener and participant.
- Check your ability to login to the virtual meeting platform prior to the meeting to ensure that you will have successful access on the actual day of the meeting.
- Login 10 -15 minutes before the scheduled webinar.
- Use headphones and mute the line (if it is active ).
- Remember that your chat pod is more than likely publicly-visible. Keep your responses helpful and considerate of the host and other participants.
- Try to apply what you have learned in the session as soon as possible.
Discussion, Activity Feed, Chatpod & Message Board Netiquette
- Follow any specific instructions attached to the forum.
- Keep posts on topic and relevant to the course material.
- Review and edit your post thoroughly before posting.
- Be sure to read all the messages in the thread before posting your reply.
- Don't repeat another participant's post without enriching it with some more of your own relevant information or insights.
- Keep an open mind.
- If you agree or disagree with another post, explain why and include some more pertinent information.
- Be sure to be respectful to others' positions even when they differ from your own. Create responses that are non-critical.
- If you use other materials or resources in your posts, be sure to cite your source.
Erstad, W. (2014, September 25). 9 Netiquette Guidelines Online Students Need to Know. Retrieved October 14, 2018, from http://www.rasmussen.edu/studentlife/blogs/college-life/netiquette-guidelines-every-online-student-needs-to-know/
NETIQUETTE GUIDE FOR ONLINE LEARNING GADSDEN STATE COMMUNITY COLLEGE TEACHING & LEARNING CENTER (2012, October 10) from, https://www.gadsdenstate.edu/sites/default/files/u33/Online%20Nettiquitedocx.pdf
University of Florida. (n.d.). NETIQUETTE GUIDE FOR ONLINE COURSES. Retrieved October 14, 2018,from http://teach.ufl.edu/wpcontent/uploads/2012/08/NetiquetteGuideforOnlineCourses.pdf