Northern Hills Laptop Roll-out

Help Links and How Tos

If you need help on Day 2...

If you need help on Day 2: http://goo.gl/XKDhfI

Office 2013 Quick Start Guides

The new lab computers as well as your new teacher laptops will come with Office 2013.

Here are some quick start guides to help with the upgrades:

Word 2013

Excel 2013

PowerPoint 2013

Publisher 2013

Outlook 2013


NEISD Office 365 how tos: http://intranet.neisd.net/HelpDesk/Office365.htm


Many more tutorials are available at www.atomiclearning.com.

Rollout FAQs:

Q: Can we keep the old teacher laptops on our campus?

A: No


Q: How do I log in to my neisd Google Account?

A: Username: your entire NEISD e-mail address, Password Default: ne###### with the #s being your Employee ID. If that does not work submit a help ticket for password reset.


Q: My Skydrive says it is not ready yet

A: The first time you login to Skydrive you must go through Internet Explorer. After that it works with any browser.


Q: How do I find out what software will be available for the new laptops?

A: Click here: https://sites.google.com/a/neisd.net/neisd_supported_software/


Q: What will happen to classroom computers?

A: They will be reimaged to work with the new network drives.


Q: Where do I find my favorites to back them up?

A: They are in My Computer --> C drive --> users --> your username


Q: Will I have instant messaging on my new computer?

A: Yes


Q: Will I have internet access as soon as I get my new laptop?

A: Yes


Q: Can I install a local printer?

A: It depends on the printer driver. Some will install and some will not. Plug in the local printer and see if it connects.


Q: Can I purchase my own CD/DVD Drive?

A: Yes, but it will not allow you to install software from CDs.

Jennifer Heine

Instructional Technology Specialist

North East Independent School District

Help Links

Something I can help you with?

http://www.tinyurl.com/jheine


To enter a help desk request

http://helpdesk3.neisd.net/MRcgi/MRlogin.pl?PROJECTID=11