Management Support LeaseStar Update

May 2016

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EXCITING ENHANCEMENTS COMING TO LEASESTAR

WEBSITES

We are releasing a completely new Website administration interface within Marketing Center. The new UX is addressing some of the most requested features such as the addition of an Active Preview window to show all website updates in real-time, new way to preview changes for Desktop, Tablet, and Mobile, and a new Website Analytics Tab showing graphs and chart of your property website traffic.


We are releasing the new interface for customers soon for preview release so stay tuned!

LEAD2LEASE

We are excited to announce, coming June 2016 there will be no more need to request users through RealPage Support!


  • A new "Super User" role will grant access to manager users at a company level.
  • Super Users can add and delete users, assign them to properties, and control permissions.
  • Super Users can add users, disable users, assign them to properties, control permissions and change passwords.

SEAMLESS SINGLE SIGN ON COMING SOON TO LEASESTAR!

We understand the pain and frustration you may have as a result of multiple logins for each marketing application. To help tackle this problem, we are actively working to support "Seamless Sign-On". With seamless sign-on you will be able to seamlessly navigate across various marketing applications without having to remember multiple logins and security questions. The feature is expected to be made available in Q3 2016. Additional details coming soon!

LEASESTAR SUPPORT OVERVIEW - APRIL 2016

There was only one LeaseStar support case in April 2016. It was related to pricing and availability included in the Syndication feed at Crescent Cove at Lakepointe.


As a reminder, calling the RealPage support line is a great way for easy "how to" questions that need to be answered quickly. Callers will normally receive a Level 1 agent when calling.


For more complicated support tickets, we recommend entering a ticket through the client portal or by using the updated support link http://www.realpage.com/support/#support_request_form

These tickets get entered immediately and normally are first viewed by a level 2 support agent.

SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

We are getting greener!

RealPage recently received a Certificate of Appreciation from Shaw Contract Group, recognizing our company for its environmental stewardship.


In February, RealPage contributed 225,124 pounds of carpet to the Shaw Carpet Recycling Network. By participating in post-consumer carpet reclamation, we’ve avoided sending waste to the landfill. Instead, the old carpet at Lakeside will be used to manufacture more carpet, to create products for other industries, or to power industrial operations.


This is just one of the many ways we’re becoming a more sustainable organization.

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