Financial Customer Service Rep
Join the team at GoDay.ca!
Summary
GoDay.ca offers its customers payday loans and cash advances online. We are currently seeking an experienced, dependable, self-motivated and results-driven individual to join our team as a Financial Customer Service Representative. Responsibilities include verifying customer information, issuing loans, building relationships, collecting on past due accounts, and up-selling other products & services. We want a top performer with a proven track record and a great attitude. Credit and collections or financial service experience is required.
Desired Skills & Experience
Are you a charismatic, friendly, "cup-half-full" kind of person with exceptional interpersonal communication skills? If so, this might be the job for you. A strong background, or interest, in technology would be an asset. Experience in the payday loan or financial services industry is essential. The successful candidate will posses a sharp eye for detail and conduct their due diligence on all customer accounts. The applicant must be excited to join a dynamic environment and be willing to go above & beyond for all customers.
The successful candidate will be responsible for:
- Assisting customers with loan applications and compiling documentation;
- Reviewing completed applications for approval;
- Analyzing lending performance and taking corrective action as needed;
- Answering customer questions online, by phone or live chat;
- Following up with customers and new lead opportunities;
- Collecting on past due accounts.
** This position is part time (15-20 hours per week) with the ability to become a full time position based on satisfactory performance and business growth.
Company Description
At GoDay.ca, we’re smart, friendly, and forward-thinking. Are you?
GoDay.ca is revolutionizing the online payday loan industry with a new approach to money lending. We provide our customers with short-term, low-value loans over the Internet or by telephone. To learn more about our products, services, and responsible lending, practices visit us online at www.GoDay.ca.
Apply Now!
You'll get a one-of-a-kind experience working with us. We offer a super casual environment, flexible schedules and we're really easy to get to, as our office is less than a 10 minute walk from the Bay and Bloor TTC Subway lines.
Email: careers@goday.ca
Website: goday.ca
Location: Toronto, ON, Canada
Phone: 888-984-6329
Facebook: facebook.com/godayca