Counseling Center

2021-2022 Year in Review

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Phew, and what a year it was!

We would like to take a moment to thank our colleagues from around the University for all of your collaboration in helping to provide such a caring network of support for our undergraduate and graduate students. The fact that so many of you take the time to talk with students, offer support, and connect them to the Counseling Center when needed, goes a long way in making sure that our students are academically and psychologically successful.

The Counseling Center staff continues to offer high-quality therapeutic services, while managing high demand, increasing symptom severity, and escalating crisis levels amongst students. In addition, staff remains committed to culturally informed care and growing in our own cultural awareness. Throughout the year, the Center offered a range of counseling services to meet the mental health needs of both undergraduate and graduate students, including an array of group and workshop offerings, short-term psychotherapy services, daytime and after-hours emergency services, and comprehensive referral assistance.

This year was shaped by the continuing impact of the COVID-19 pandemic, with students reporting that disrupted social contact and activities, disruption of routines, loss of loved ones, and academic burdens, negatively impacted their mental health. This has been occurring in the context of a generation that was already suffering significant anxiety, depression, and stress.

Did you know?

Our website was visited over 136,000 times!

Clinical Services

This year, CLINICAL DEMAND reached all-time highs including 3,842 total sessions, 835 students seeking services, 786 group therapy contacts, and 389 consultations provided to other concerned individuals. The number of students seeking counseling services at Loyola has clearly rebounded after a temporary decrease during the semesters when students studied from home. At Loyola, those students who sought individual counseling services reported higher levels of distress at intake and required 20% lengthier treatment when compared to previous years. This year also continued the increasing rates in the percentage of students seeking services who had already been in counseling previously, with fully 68% of our clients in this category. This continues a significant trend and is predictive of continuing increases in demand for our services.

The number of CRISES (n= 171) among students requiring Counseling Center assistance also reached record high levels. A significant portion of these crises required assessment at area hospitals. In additional to suicidality, the primary causes of concern were severe anxiety, severe depression, bipolar disorder, psychotic symptoms, and trauma, including sexual assault.

We are proud to have successfully launched our online scheduling platform for non-emergency initial appointments, which increased ease and accessibility of services for students.

Supporting Loyola's Mission, Values, & Goals

  • Retention: Data from a post-treatment survey showed that being in counseling directly contributed to the retention of 368 students.

  • Academic Success: Survey data also showed that being in counseling directly contributed to the academic success of 778 students.

  • Belonging: To help keep the Loyola community and our partners updated on our latest initiatives, this year we launched our quarterly newsletter "The Retreat." Visit the archives on our website for past issues.

Preventive Outreach and Public Health

Public health campaigns have promoted awareness of today’s college student issues and the benefits of counseling. These efforts have been making the Center more visible and approachable to students. This year, our campaigns focused on resilience and coping with the pandemic. Staff partnered successfully with other offices (e.g., ALANA, Women’s Center, Graduate Student Services, Athletics, Take Back the Night).

  • The Coping with Loss and Suicide Prevention campaigns (samples below) provided psychoeducational resources for students throughout a uniquely challenging time in our society and the world.
  • Over 3,290 student contacts occurred in over 145 outreach programs.
  • Implementation of Campus Connect Suicide Prevention program continued.
  • We convened the Illness and Loss team (with Academic Services and Campus Ministry) to continue promotion of the network of resources (e.g., counseling, academic, residential and spiritual) available to Loyola students.

Training Programs

  1. We successfully implemented our 2021-2022 externship with two doctoral students, one of whom was a Loyola PsyD student.
  2. We became an official placement site for the University of Maryland’s Social Work program.
  3. We successfully recruited and trained ~8 graduate students from Speech Pathology, School Counseling, Master’s in Clinical Psychology, and PsyD programs to serve as Psychoeducation Group Facilitators.

Responding to the needs of an increasingly diverse population

We continue to work with campus partners to enhance connections with student organizations that address the needs of ALANA and LGBTQIA students. Our Cultural Alliance work consists of consultation, programming, research and training on cultural identity initiatives and advocacy for members of culturally under-represented student groups. Read here for more on our DEI efforts: Counseling Center Social Justice Work.

Mental Health Task Force

The MHTF consists of professionals from across campus and undergraduate and graduate student representatives. Members work collaboratively to connect faculty, administrators, and staff with useful resources and information on mental health, advocate on issues related to diversity, equity, and inclusion, and complete projects benefiting campus-wide public health.


  • Support students with mental health concerns by promoting services, correcting myths, and cultivating an inclusive wellness-focused environment for all members of the campus community.
  • Improve shared ownership and collaboration of mental health resources across divisions.
  • Explore environmental factors to enhance safety measures by considering risks related to suicidality, non-suicidal self-injury, and sexual violence amongst others.
  • Identify, advocate for, and effect policy change that impacts student mental health.

End of Year Data

Development of Mind, Body & Spirit: Post-treatment survey data demonstrated that being in counseling helped an overwhelming majority of students improve their emotional health, become more effective in their relationships with others, and increased their understanding of themselves and their motivations.
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Counseling Services Remain in High Demand

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Group Counseling Program Continues Successful Growth

A great deal of research shows group counseling to be a very effective form of treatment for many of the challenges experienced by college students. The growth of our group counseling program has been an effective means of dealing with increased clinical demand. Students continue to report overwhelmingly positive feedback about their experiences in groups.
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How Do Students Find Us?

Students are referred to the Center from a variety of sources. As in prior years, students very often came to our offices by the suggestion of a friend, highlighting the importance of our strategic outreach to all students.
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Making a Referral:

  • Be caring, firm, and straight forward in your recommendations
  • Suggest that the student call or come in to make an appointment: Humanities 150, 410-617-2273
  • Call or walk the student over yourself, if an emergency
  • Remind the student that services are FREE AND CONFIDENTIAL

Report Bizarre or Disruptive Behavior

  • Dean of Students and Associate Dean: 410-617-5171
  • Dean of Undergraduate and Graduate Studies: 410-617-5547

Meeting the Needs of a Diverse Student Population

Students who came to the Center mirror our overall enrollment. Important to our mission of ensuring the accessibility of service to all students, 30% of students who came to the Center self-identified as being in the BIPOC community and 17% identified as first-generation to attend college. We served 85 students who self-identified as being in the LGBTQ+ community.

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Why Do Students Come to the Counseling Center?

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Our Report Card from Students

We collect data from students who use our services, which helps us to continuously enhance our services and ensure we are meeting the changing needs of Loyola students.
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An extremely high percentage of students are satisfied with the Center, our staff, and services.

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Data from a post-treatment survey showed that being in counseling directly contributed to the retention of 417 -- last year alone.


Survey data also showed that being in counseling directly contributed to the academic success of 778 students.

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About us

The Counseling Center is accredited by the International Association of Counseling Services (IACS).