On June 15th, Information Technology is launching Support Hub, which will replace the Remedy Force ticketing system. The platform will feature improved self-service capabilities and communication notifications regarding the services you receive.

This is a very exciting and positive change that will supercharge our ability to transform the support experience for our customers.

New Features Include:

• Self Service Portal to Report Incident and Request Technology
• Look up the status of your open tickets via online portal
• Find information in our Knowledge Base
• Contact technology support via Chat

ServiceNow for Portal Users Guide

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