Admin Telephone System Installation

May 2015

In compliance with the 2013 Bond, TMS will be replacing all phone systems at each campus. The installations will begin in April and go through the summer. You are receiving this information because your location will be receiving the system soon.

Included below you will find:

  • Training videos for 9951 Phone
  • Voicemail
  • Documentation for 9951 Phone
  • How-To install Cisco Jabber (Communicator Replacement)
  • How-To make an external call
  • Dialing 911
  • Site Codes and Unified Dialing Plan
  • Update site webpages with new numbers
  • How to *5* Digit Dial
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Administrator Phone 9951

Default Voicemail Password

The default Password is 2580 followed by the # key.

Please change this to a new password.

Cisco Phone Documentation and Quick References

Please visit our Administrative Training pages for Cisco Phone Documentation.

Cisco Jabber Install

What is Jabber? Jabber is the new Office Communicator!

Once you receive your new phone, you will need to install Jabber.
For More information please visit

Making an External Call?

Dial 9 followed by the phone number

Dialing 911

There are two ways to reach 911 from the Cisco Phone:

  1. 911
  2. 9911

If you dial one of these by accident, please stay on the line and tell the 911 operator that it was a mistake, and then contact the front office immediately.

*If you dial 911 or 9911 the telephone system will call the front office and tell them that your extension has dialed 911 or 9911.

Site Code and Unified Extension List

Only campuses that have the new system will work with the five digit dialing.

Please go to the Cisco IP Phone Training Page and click on Site Codes and Unified Extensions.

*Reminder* Update your campus website with new numbers

Main numbers will stay the same, but if your DID number is published on your website, then please update with the new phone numbers.

Need a Headset?

Need to Report a phone problem?

Please submit a TMS workorder with phone problems or changes.

You can put in a TMS request by submitting a request here.

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HOW - TO *5* Digit Dial

Please see below link for *5* Digit Dialing

Technology Management Systems - GCCISD