Dream Designers

March 2013 End of Month Announcements

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"All our dreams can come true, if we have the courage to pursue them." - Walt Disney

Team Growth

As of today, team Dream Designers has grown to 392 designers! Welcome to all the new team members and congratulations to their mentors.

March Team Incentive

Four team members will receive a $25 "Dream Designers" Visa Gift Card! Use it to buy additional items for your display, business materials, or treat yourself to dinner/movie/pedicure!

Any designer on this team who reaches personal volume of $99+ in the month of March will earn an entry. Please email me at jodiocken@gmail.com when you surpass the first $99 to be entered into the drawing. I will accept entries until end of day April 1, 2013.

*You will also receive one additional entry for each $250 in personal volume you reach. I will calculate any additional entries earned for those that entered.

To view your Personal Volume, log into the Back Office, click on Commissions, then Volumes, and it will list your Total PV for each month. End of Month is March 31st at midnight EST. If you have any questions, please let me know.

March Month-End Cut-off

{Cut-Off} for the month of March is Sunday, March 31st at midnight EST. *NOTE: This is EASTER Sunday so might want to get everything done on Saturday to spend time with the family on Sunday.

{Hoot Loot} Remember you can earn $25 in Hoot Loot for every $250 in Personal Volume achieved for the month. Therefore, if you are close to the next $250 increment, it might make sense to place an additional order of inventory items that you want for your display or a few of your bestsellers to get that $25 credit. This Hoot Loot credit will be added to your account by the 10th of the following month to use on future orders. To view your Personal Volume, log into the Back Office, click on Commissions, then Volumes, and it will list your Total PV for each month. As always feel free to reach out to your mentor or myself with any questions you may have.

{Rank Promotions} There are several of you who are close to getting a promotion for March. Your official title change in the back office and any bonus from commissions earned from your team are done on the 10th of the following month. If any of you need further clarification on what is needed, please reach out to your mentor or myself so we can help to ensure you reach your goal. Link to video explaining the Career Plan + download a copy of the Career Plan - Front / Back

NEW Things Coming April 16th...

New Products and Catalogs are also coming April 16th. Watch back office for more information on these exciting announcements.

DIW Wave Update – Happening Thursday

1,000 Designers In Waiting will be invited to join the O2 family on Thursday March 28th. These Designers In Waiting will receive their customized invitation link via email on Thursday, March 28th and that link will be valid through Monday, April 1st. You may notice that the number of invitations sent out over the next several weeks will fluctuate as we gear up to unveil exciting improvements that are coming your way mid-April. Keep an eye on your news feeds for a weekly update.

National Conference - The O2 Experience - July 2013 - Phoenix, AZ

WHOO is coming to the FIRST Annual O2 National Conference in July with me? I can't wait and hope to meet you all there! If you have already registered, please let me know at jodiocken@gmail.com or vote on the poll here on our team Facebook page.

Find out more about the agenda and register here.

What to do...

Can't log in, order won't process or not showing wholesale amounts for personal order?

- Chrome/Firefox browsers work best with our system
- Clear your cache - find instructions here
- Reboot your computer

- Log in again

Order is missing an item?

- Check your orders as soon as you receive them. If something is missing from your order and it's listed in your back office on your order, fill out Missing Item Form and email it to designercare@origamiowl.com. You do not need to call them. Send in the form and you will get your item mailed out to you. Email Subject Line: Designer ID#XXXXX, Order#XXXXX Missing Item. For more information on how to process the missing item form, watch this video.

Received wrong or damaged item?
- Fill out a Replacement Form and mail back along with product in padded mailer. Address is listed on the form. Ensure postage is listed on outside of envelope as you will be reimbursed for shipping via Hoot Loot credit. At this time no need to contact the nest just send in.

Customer stated they placed an order and not showing in your back office?

- Ask customer to forward you their order confirmation and then forward that to designercare@origamiowl.com (Email Subject Line: Designer ID#XXXXX, Order#XXXXX not credited to my account) or call 888-491-0331 (open M-F 9-5 PST)

- In future need to ensure your customer goes directly to your replicated website and creates their account from your website. Should show up as a customer in your back office as soon as they create your account.

Haven't received a response back from Designer Care?

- If emailed Designer Care and it's been 72 hours, forward the email again and in front of subject add "2nd Request". Please don't email about same subject matter everyday as it just clogs up the system. If Urgent matter then you'll have to try to call 888-491-0331 (open M-F 9-5 PST). If after 2nd Request, don't hear anything then forward to me so I can see if I can help get item resolved (jodiocken@gmail.com - please only send if don't get a response after you've tried other options listed).

Have another question?

Check Resources here or reach out to your mentor.

Challenge for Change Incentive

From February 26th – April 10th, Designers will have the opportunity to earn points towards amazing rewards in our Designer Incentive Program, Challenge for Change.
Find out more in News Feed HERE.

Upcoming Dates

Sunday, March 31st - Easter Sunday + Month-End (midnight EST)


Check out this document for links to prior team newsletters, corporate webinars, FAQ document and more: