Customer Service Survey

Your Business, Your Sucess

Questionnarie

Please mark your responses with an 'x'


1. Overall, how satisfied or dissatisfied are your clients with your company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied


2. Which of the following words would you use to describe your service? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable


3. How well does your service meet client’s needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well


4. How would you rate the quality of your service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality