In the Event of an Accident

Follow these steps carefully.

1. Be safe and get to a safe place.

This is important for your safety as well as the safety of others. Get yourself out as quickly and as safely as you can, and if you can move your car, move it to the shoulder of the road. If you can't, try to put on your hazard lights to let other drivers know of your situation.
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2. Check on the others involved.

If anyone is injured, call 911 immediately. If it's a collision, call emergency services even if symptoms are minor. Chances are you and the other parties may be in shock. Take a moment to catch your breath and make sure you and others are okay and call the police if necessary.
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3. Calling the police is probably a good option.

Calling the police can actually help you with your insurance claim, so it's a good idea to call them no matter how minor the accident. If anything is damaged, they will be able to help you through the situation. Make sure to cooperate, as they probably know what they're doing.
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4. Gather information about the accident.

Observe and record the aftermath of the accident. This can include:

  • License plates
  • Insurance information
  • Make and models of the car(s)
  • Contact information of anyone else involved
  • Where the accident took place
  • The severity of the accident
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7. File your insurance claim.

Call the Esurance company at 1-800-ESURANCE and describe the situation. You can also file your claim on your smartphone or on the computer. They will talk you through making sure everything and all the damages get covered.
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