Within Communication there are 3 skills, these are:
- General Communication skills
- Non-Verbal Communication skills
- Interpersonal Communication skills
General Communication Skills
Written Communication Skills
The main form of modern Written communication is email and instant messaging services. An example of good Written communication skills is a well presented email (e.g header, signature, date..etc) as it can set a tone of formality or professionalism which is often a task to convey though written word. One way to set a tone via email/text is the use of CAPSLOCK, red text or emoticons, however these are unacceptable for the work place not only because of the unprofessional image it gives off, but when using these methods the tone can often be mistook, for example urgency can easily be mistaken for anger.It is also very important that both grammar and spelling is air-tight in formal emails, otherwise it can take away from any urgency or seriousness once you need to correct yourself.