Social Customer Service Experiment

The Social Customer Service Experiment

I’ve had a long and not so happy experience of dealing with a variety of web hosting companies in my life. During a recent outage of my past web hosting company, I decided to perform what I called: the Social Customer Service Experiment. This infographic shows initial and follow up response times that have been documented. Click here http://www.cayzu.com/blog/social-customer-service-experiment-infographic/ for more info.