Kathryn Polanco

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Definition of Communication

The process of conveying information do the message are received and understood.


Communication that involves talking in anyway. Includes speaking, listening, feedback and more.


Communication that does not involve word. Includes body language, your actions, your appearance and more.


A type of language that are words and phrases that are very informal, and more common in speech, typically restricted to a particular context or group of people.


When is slang it appropriate for use? With your friends and people your age not with an adult.
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I message

Your take ownership for your feelings. You state that you feeling or thinking instead of criticizing the other person.

Example: " I think you are ignoring me"

You message

You blame on the other person, you may agree aggravate the situation.

Example: " you are ignoring me"

which type is best?

I feel like they both have pros and cons but in my opinion a I message is better because you are not blaming the other person and still getting you point across. You don't have to get them mad or upset to let them understand.

8 tips for better communaction

Listen more, talk less. This is your best weapon against misunderstandings.

Compliment others. Everyone appreciates knowing that they are performing well and that someone noticed.

Resist arguing. Every individual has a difference of opinion from others.

Know when to apologize. We all make mistakes.

Shun gossip. It is easy to get lured into go gossip.

Share the spotlight. Small talk is a part of work and social life. Be careful not to talk too long about yourself.

Connect with your audience.

Be diplomatic. Always use tactful language and a respectful tone.

8 tips to manage conflict

1: Ask questions

2: Analyze expectations

3.Identify mistakes

4. Focus on preventing escalation

5: Take action to control the situation

6: Commit to working it out

7: De-escalate the conflict

8: Stay calm

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Netiquette is network etiquette, the do's and don'ts can's and cants of the online communication. Netiquette covers both common courtesy online and the informal rules of the cyberspace.

Netiquette tips

Be as brief as possible.

Don’t make people read the same thing more than once

Don’t be rude or abusive

Put your best foot forward

Be generous

Be authentic

Don’t mass-message people

Don’t tag your friends’ (bad) photos
Invite with care

Don’t creep
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