Seven Steps Of Effective Listening
Be willing to learn
Always have a good positive attitude towards coworkers and customers.
Avoid distractions, put your phone away, turn off television and radio.
Mentally structure an online of what is being said.
Take notes and ask questions
Be sure to make notes and be careful to write down dates, figures, and telephone numbers that are important. This will help supplement your listening.
Review what you have heard
This will help reinforce information and make things easier to remember.