Seven Steps Of Effective Listening

Connor Steinmeyer

Be willing to learn

Always have a good positive attitude towards coworkers and customers.
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Focus attention

Avoid distractions, put your phone away, turn off television and radio.

Mentally summarize

Mentally structure an online of what is being said.

Take notes and ask questions

Be sure to make notes and be careful to write down dates, figures, and telephone numbers that are important. This will help supplement your listening.
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Review what you have heard

This will help reinforce information and make things easier to remember.