January Outerwear

Returns Report

Customer Comment Breakdown

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What the ModGirl is telling us

__________GOOD

"Just wasn't what I was looking for - didn't realize the jacket was unlined. At this particular price point, it wasn't good enough to keep. But please note the fabric has an odd smell."
Train Traveler Jacket, small, $64.99

"The arms on this women's coat are positioned far too forward, making too much space across the shoulders and not enough across the chest (even for a flat-chested man)."
My Kind of Town Coat, extra large, $94.99

__________BETTER

"The threads throughout the coat where falling off and apart. I thought maybe I could cut them but then I saw that if I cut them the coat would start unraveling. Not worth the $50 for me."

When in Roam Coat in Burgundy, medium, $99.99

"I was at my local consignment store and they had a similar one on sale for 1/3rd of the price."
Long Way There Coat, large, $149.99

"I've had this problem with any of the coats that I've purchased on Modcloth, they're just one size too big! It would be amazing if an XS could be made available in the future! Please and Thank you!"
Diagonal Alley Coat in Black, small, $139.99

__________BEST

"Button fell off as I was trying it on"
Book Tour Bliss Coat, small, $214.99

"Too large for an XS, was much more bell-shaped and wide than in the photo. Would need to be taken in, but it was too expensive to spend more on alterations."
Lauren Moffatt Mod Marvel Coat in Azure, extra small, $594.99
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Highlight Up the Night Jacket

  • Most returned size: Small
  • QC fit note: "Slight odor. Slightly small through shoulders making sleeves slightly restricting. Material felt poor quality."
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"Smelled a little weird."

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At the Operetta Coat

  • Most returned size: Medium
  • QC fit note: "Sleeves are slightly restrictive. Some of the fabric seems to be starched more than others."
  • ModCloth.com customer rating: 3/5
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"Picture has 6 buttons. Coat received only had 4 buttons. Side pockets are slightly uneven."

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Modern Lit Lecturer Blazer in Grey

  • Most returned size: Medium
  • QC fit note: "While true size fits, size up is less restrictive in the sleeves, and the shoulder seams are longer."
  • ModCloth.com customer rating: 3/5
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"The fit was sloppy - sleeves were too large around the arms; shoulders were slightly too small; overall fit around the torso was a little to big for petite frame."

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January's Top 5 Most Returned Vendors

  1. Taylor Fashion (Steve Madden)
  2. Jack by BB Dakota
  3. Jessica Simpson Outerwear
  4. 26 International
  5. Fantex Apparel Corporation
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