The Benefits Broadcast
2,571 Calls... Avg caller wait time: 5 seconds, Avg Specialist "handle" time: 4:37 minutes
1,146 Emails to firstname.lastname@example.org
990 Tier2 Cases in My Hub/PeopleSoft
213 Faxes received
250 Job Status Changes in Destiny
538 Destiny Enrollment Forms submitted
312 Benefit Termination Letters/Destiny
139 Leave of Absence Premium Due Invoices
94 Missing Information Letters/Destiny
In the News...
- Life & Disability Plan Documents for 2016 & beyond
The Aetna life and STD/LTD policies have been completed and approved. Emails will be forthcoming to applicable facility HR personnel and benefits administrators with copies. Please be sure to update your facility-specific intranet/Arc pages with these updated publications!
Bizarre Trivia of the Day
Mother's Day for Peace:
Social activist Julia Ward Howe first brought the idea of a day centering on mothers to the United States after the Civil War, but Howe's version was much different from the "flowers and hugs" version we know today. Howe wrote the Mother's Day Proclamation and envisioned a Mother's Day for Peace, in which women would protest against war.