The Benefits Broadcast

May 2016


2,571 Calls... Avg caller wait time: 5 seconds, Avg Specialist "handle" time: 4:37 minutes

1,146 Emails to

990 Tier2 Cases in My Hub/PeopleSoft

213 Faxes received

250 Job Status Changes in Destiny

538 Destiny Enrollment Forms submitted

312 Benefit Termination Letters/Destiny

139 Leave of Absence Premium Due Invoices

94 Missing Information Letters/Destiny

In the News...

    • Life & Disability Plan Documents for 2016 & beyond

The Aetna life and STD/LTD policies have been completed and approved. Emails will be forthcoming to applicable facility HR personnel and benefits administrators with copies. Please be sure to update your facility-specific intranet/Arc pages with these updated publications!

Bizarre Trivia of the Day

Mother's Day for Peace:

Social activist Julia Ward Howe first brought the idea of a day centering on mothers to the United States after the Civil War, but Howe's version was much different from the "flowers and hugs" version we know today. Howe wrote the Mother's Day Proclamation and envisioned a Mother's Day for Peace, in which women would protest against war.